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How to Claim a Third Party Two Wheeler Insurance Claim

Published on March 9, 2020, EST READ TIME: 5 MIN

As the name suggests, a two wheeler insurance is the type of specific insurance that you purchase to protect your two-wheeler against accidents, thefts and other mishaps. In fact, as per the Indian Motor Act, it is mandatory for two wheeler owners to have an active insurance for their vehicles, failure to do so can lead to heavy fines and liabilities.

Two Wheeler Insurance Claim Process

Though the Indian Motor Act makes insurance mandatory and several initiatives are actively propagating the concept of insurance, many people are still clueless about their claims to third party two-wheeler insurance. In this type of coverage, the victim involved in the accident can claim compensation, keeping the third party insurance claim in mind. While the claim can be limitless in the case of accident or death, coverage for damage to the vehicle is capped at INR 7.5 lakh.

Here’s how a third party can stake its claim:

  • Contact the police and file an FIR against the accident. This FIR is a vital piece of information that will act as proof that the accident did indeed take place.
  • Immediately inform the insurance company about the accident via telephone or email.
  • Take photos of the damage incurred by the third party and send it to the company via mail as that will act as proof for your claim as well.
  • Try to get witnesses to the accident and if possible, get their number along with the third party’s details as well.
  • Once you have all the information, give it to the insurer and while you are doing so, maintain absolute authenticity and do not give any false information.
  • Register your case with the Motor Accident Claims Tribunal court of the area where the accident took place.

Common Mistakes and How to Avoid them?

Insurance claims should be as transparent as possible. Lying your way through the claims will not only get you blacklisted by the insurance provider but you might also end up amidst legal hassles. Here are some common mistakes committed during third party insurance claims and how to avoid them.

  • Not Filing an FIR:

    This is probably the biggest folly committed by the stakeholders involved in the accident. By not filing an FIR, you are not documenting the accident and later, will not have any proof while you present your papers to the insurer.

  • Fleeing the Scene

    Many people involved in an accident flee the scene post the mishap. This will immediately put you under scrutiny and you might get sucked into legal complications. This may also lead to the authorities concluding that you are hiding facts and that does not go well with either the law or the insurance provider.

  • Not Collecting Evidence

Amidst the accident, many people are too dazed to collect evidence. However, by forgoing this step, you are putting yourself at the risk of heavy settlement claims. By keeping evidence in place, you can save yourself from heavy penalties and settlement claims.


Paying your insurance on time, following traffic rules and following the procedure involved in claims and settlement post an accident can go a long way in helping you avoid any discrepancy and penalties that might be levied on you. Be responsible with your vehicle and the insurance claims.

Disclaimer:The above information is for illustrative purpose only. For more details, please refer to policy wordings and prospectus before concluding the sales.

This blog has been written by

S. Gopalakrishnan | Motor Insurance Expert | 40+ years of experience in insurance industry

A veteran in insurance industry. S. Gopalakrishnan is a name to reckon with in the field of reinsurance, he has headed the Reinsurance department and has rich experience in other fields of motor insurance. He loves to share his opinion on latest topics in the insurance industry and how he can help people in safeguarding their assets using insurance products.

Mr.S. Gopalakrishnan recommends"HDFC ERGO for your vehicle insurance needs, it has always put customer’s interest at the forefront, with round the clock assistance to deal with emergency breakdown issues and hassle free claims process. You can be assured of complete and reliable guidance through the whole process.

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