By using this website, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website. These terms and conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current terms and conditions to which you are bound.
The information published on the HDFC ERGO General Insurance Company Limited (HDFC ERGO) website should be used for information purposes only. It is Subject to change without notice and should not be taken as advice.
HDFC ERGO is not in any manner advertising implying or suggesting or establishing that the Policy/ies marketed and/or distributed hereunder are that of any other entity than HDFC ERGO and the policies are not being sold, marketed or offered for sale by the Payment Gateway Service provider. Any such inference shall be entirely at your risk.
HDFC ERGO and the Payment Gateway Service provider shall not be liable for any losses and / or damages that may be incurred by any person in respect of any loss of access and/or use or interruption in the use of the Payment Mechanism inter alia due to the Maintenance Services being performed on the same or any other reason whatsoever.
There is no guarantee or warranty that the site is free from any virus or other malicious, destructive or corrupting code, program or macro;
There is no guarantee or warranty that there will be uninterrupted access to and/or use of the Payment and delivery Mechanism;
Limitation of Liability
HDFC ERGO General Insurance Company Limited has taken all necessary precautions to ensure that the information contained on this website is current, accurate and complete at the date of Publication. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information. HDFC ERGO General Insurance Company Limited cannot be held liable for any loss arising directly or indirectly from the use of, or any action taken in on, any information appearing on this website.
Trademarks and copyrights
All trademarks, services marks, trade names, logos, and icons are proprietary to HDFC ERGO General Insurance Company Limited. Nothing contained on the website should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademark displayed on this website without the written permission of HDFC ERGO General Insurance Company Limited or such third party that may own the trademarks displayed on this website. Your use of the trademarks displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited. Images displayed on this website are either the property of, or used with permission by, HDFC ERGO General Insurance Company Limited. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted herein. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and Publicity, and communications regulations and statutes. Unless otherwise stated, this clause shall override the privacy statement.
The Security and privacy of the Personal Information is of utmost importance to HDFC ERGO General Insurance Company Limited (HEGI). HEGI is committed to ensure protection and safeguarding of the privacy & confidentiality of personal information that it collects, processes and retains during the course of business. HEGI shall ensure that the privacy is protected and personal information given by you shall be utilized for the purpose detailed below in the Sr#6. Personal Information will never be utilised in any manner which could directly or indirectly result in any harm. HEGI shall never sell or trade any Personal Information of its customers.
Collecting Your Personal Information
HEGI collects personal information like Name, Date of Birth, Personal Identification Numbers, Email Address, Contact no, Contact address, Medical details, Financial details, Beneficiary name, Beneficiary address, Beneficiary relationship and other details via various modes of communication viz-Website, Proposal Forms, Emails or any other customer interactions at the various stages of business like Policy Sourcing, Policy Processing, Policy servicing, recording endorsement, Claim Processing, your grievance redressal, if any or complaints/feedback, etc.
Uses, Choice & Disclosure
You must make a note that the information provided to HEGI through any of the aforementioned modes for whatever purpose will be deemed as authorization to HEGI to store and use your personal information/data for usage as detailed below:
Personal Information collected from you may be used for offering products and services of HEGI. Personal information may be shared with the Government Authorities or, Statutory Authorities to meet the statutory and legal obligations, Financial Institutions, Credit Rating Agencies and other competent authorities authorised by the Government Authority or as per provisions of laws, or to any third parties as per directions received under extant laws.
HEGI may also provide access of the personal information to Company Employees, Licensed Agents, Legal Advisors, Consultants, Service Providers, Auditors, Reinsurers, Co-insurers, any other parties with legitimate business, legal, statutory or regulatory purpose.
HEGI may also utilise or share the Personal information for Data Analytics, Statistical Analysis, Risk Analysis, agencies authorised to carry out customer satisfaction or any other survey for the Company and other data analytics / data enrichment activities.
Subject to prevailing laws, you may request for updation of your Personal Information from HEGI. To reach us refer website- https://www.hdfcergo.com/grievance/grievance-form
HEGI will implement the security practices, procedures and standards as per Information Security Policy of the Company in line with the best practices, standards and prevailing regulations around Information Security.
Changes In This Privacy Statement
HEGI reserves the right to modify this privacy statement at any time by posting the same on the website of the Company
If HEGI undergoes a business transition viz- Acquisition, Merger, Stake sale it may lead to transfer of Information among the relevant parties
Where a link to a non- HDFC ERGO General Insurance Company Limited site(s) exists, which, has not been authorized by HDFC ERGO General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, will not be responsible or liable in any way for the content of the linked website including any products, services or other items offered through that website.
HDFC ERGO does not guarantee the maintenance of security and the integrity of the link between the Site and the Payment Mechanism. HDFC ERGO shall endeavour to maintain the same and shall guarantee that all persons be directed to the correct link. However all Persons accessing the link between the Site and the Payment Mechanism shall do so entirely at their own risk and HDFC ERGO shall not be liable or responsible in this behalf in any manner whatsoever.
You hereby undertake as a prospective policyholder that you have read and understood the entire text, features, disclosures, terms and conditions of the policy / policies as desired to be purchased by you, while applying for insurance on-line and you hereby agree that you have understood the terms and conditions contained herein.