

Grievances & Concerns
We are here to Resolve!
We're here to help!
At HDFC ERGO, we assure best in class service to our valuable customers. However, if you wish to bring any instance to our notice, please feel free to get in touch with us:
Click here for Guidance on timeframe followed as defined by IRDA.
Senior Citizens & Persons with Disabilities: call us on 022 6158 2026. Write to us at seniorcitizen@hdfcergo.com
Women: Call us on - 022 6158 2055
In case, you are not satisfied with the decision/resolution of the above office, cgo@hdfcergo.com to reach our CGO desk
SAMVAD: One Platform for Managing Concerns, Queries & Customer Feedback Efficiently Now Enhanced with Video-Based Engagement
Book Your SlotFor unresolved grievances, please contact the Insurance Ombudsman via https://www.cioins.co.in/. Click below to find the Insurance Ombudsman contact list.
Click for Contact DetailsClick here to view the policy on Protection of Policyholders' Interest
For more information on registering complaints/grievances please contact the nearest HDFC ERGO office.
Click here to get the branch wise list of our customer grievance officers
You can also raise and track complaints via IRDAI's Bima Bharosa portal, click here .
Menu
Please rotate to portrait mode for better experience.

















