Knowledge Centre

About HDFC ERGO

Our Vision

To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs.

HDFC ERGO General Insurance Company Ltd. is a joint venture between HDFC Ltd., India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.

Branches

200+

Cities

170+

Employees

7000+

HDFC ERGO+HDFC ERGO
iAAA rating

Assigned ‘iAAA’rating by ICRA indicating its highest claim paying ability.

ISO certification

ISO certification for our claim services, policy issuance, customer servicing and standardization and uniformity of Information Security processes being followed across all branches & locations.

Our Values

 

To make our vision a reality, we are committed to sow the SEED of our values and nurture it daily. Our ethical approach & high levels of integrity enable us to 'continue the tradition of trust' we have inherited from our parent company HDFC Ltd.

We ensure that it reflects in every task we perform, every decision we take. It helps us to work as a team towards creating and sustaining value for all our stakeholders, namely Customers, Business Partners, Re-insurers, Share-holders and most importantly, Employees.

Sensitivity
We will build our business on empathy and an inherent understanding of both our internal and external customer’s needs.
Excellence
We will always strive to offer innovative products and services and endeavour to set new benchmarks to do things better each time.
Ethics
We will honour our commitments and be transparent in our dealings with all our stakeholders.
Dynamism
We will be pro-active with a "can do" approach.
seed

seed

Sensitivity

We will build our business on empathy and an inherent understanding of both our internal and external customers’ needs.

Excellence

We will always strive to offer innovative products and services and endeavour to set new benchmarks to do things better each time.

Ethics

We will honour our commitments and be transparent in our dealings with all our stakeholders.

Dynamism

We will be pro-active with a "can do" approach.

Our Leadership

Mr. Deepak S. Parekh

Mr. Deepak S. ParekhChairman
Mr. Deepak S. Parekh (DIN: 00009078) is the Chairman of the Company and its holding company - Housing Development Finance Corporation Limited (HDFC), India’s premier Housing Finance Company. He is a fellow of The Institute of Chartered Accountants (England & Wales). He joined HDFC in a senior management position in 1978. He was inducted as a Whole-time Director of HDFC in 1985 and was appointed as its Managing Director (designated as 'Chairman') in 1993 and continued to be appointed as such from time to time. He retired as the Managing Director of HDFC with effect from the close of business hours on December 31, 2009.

Mr. Keki M Mistry

Mr. Keki M MistryNon-Executive Director
Mr. Keki M. Mistry (DIN: 00008886) is a Non- Executive Director of the Company. Mr. Mistry is the Vice Chairman & Chief Executive Officer of HDFC. He is a fellow of The Institute of Chartered Accountants of India. He has been employed with HDFC since 1981 and was appointed as the Executive Director in 1993. He was appointed as the Deputy Managing Director of HDFC in 1999 and as the Managing Director in 2000. He was last re-appointed as the Managing Director, designated as Vice Chairman of HDFC in for a period of 3 years w.e.f. November 14, 2015

Ms. Renu Sud Karnad

Ms. Renu Sud KarnadNon-Executive Director
Ms. Renu Sud Karnad (DIN: 00008064) is a Non- Executive Director of the Company. Ms. Karnad is the Managing Director of HDFC. She holds a Master’s degree in economics from the University of Delhi and is a graduate in law from the University of Mumbai. She is a Parvin Fellow – Woodrow Wilson School of International Affairs, Princeton University, U.S.A. She has been employed with HDFC since 1978 and was appointed as the Executive Director in 2000 and was re-designated as its Joint Managing Director in October 2007 and thereafter appointed as its Managing Director w.e.f. January 1, 2010.

Mr. Bernhard Steinruecke

Mr. Bernhard SteinrueckeIndependent DIrector
Mr. Bernhard Steinruecke (DIN: 01122939) is the Director General of Indo-German Chamber of Commerce. He studied Law and Economics in Vienna, Bonn, Geneva and Heidelberg and has a Law Degree from the University of Heidelberg in 1980 (Honours Degree) and passed his Bar exam at the High Court of Hamburg in 1983. Mr. Steinruecke was the former Co-CEO of Deutsche Bank India and Co-Owner and Speaker of the Board of ABC Privatkunden-Bank, Berlin. Mr. Steinruecke was appointed as an Independent Director of the Company for a period of 5 years w.e.f. September 9, 2016.

Mr. Mehernosh B. Kapadia

Mr. Mehernosh B. Kapadia Independent Director
Mr. Mehernosh B. Kapadia (DIN: 00046612) holds a Master’s degree in Commerce (Honours) and is a Member of The Institute of Chartered Accountants of India and The Institute of Company Secretaries of India. Most of his corporate career of 34 years has been with GlaxoSmithKline Pharmaceuticals Limited (GSK) where he has worked for over 27 years. He retired as the Senior Executive Director and Chief Financial Officer of GSK w.e.f. December 1, 2014. Over the years, he has been responsible for an extensive range of finance and company secretarial matters. He has also held management responsibility for other functions during his tenure with GSK, including Investor Relations, Legal and Compliance, Corporate Affairs, Corporate Communications, Administration and Information Technology, and held the position of Company Secretary for many years. He has been appointed as an Independent Director of the Company for a period of 5 years w.e.f. September 9, 2016.

Mr. Arvind Mahajan

Mr. Arvind MahajanIndependent Director

Mr. Arvind Mahajan (DIN: 07553144) is an Independent Director of the Company.

He is a graduate (B.Com. Hons) from Shriram College of Commerce, Delhi University and has a Post Graduate Diploma in Management from IIM, Ahmedabad.

Mr. Mahajan has more than 35 years’ experience in management consulting and industry. His management consulting experience includes more than 22 years as partner with AF Ferguson & Co, Price Waterhouse Coopers, IBM Global Business Services and most recently with KPMG. His industry experience was with Procter and Gamble in financial management and management reporting.

In his career at KPMG India he has lead business consulting services and later the Energy, Infrastructure, Government and Healthcare practices of the firm. He also had the privilege of being member of KPMG's Global Business Consulting and Global Infrastructure Sector Leadership teams. His specialization is in advising CEOs & Boards in area of business strategy and helping "make strategy happen" through growth and transformation initiatives. He also has strong background in corporate finance, enterprise risk management and people and change. He has advised clients in a diversified portfolio sectors including consumer, financial services, technology, media, telecom, energy, infrastructure & government.

Mr. Mahajan has strong understanding of technology including disruptive trends. While at IBM, he has lead technology strategy and the communication sector vertical. He has also been member of KPMG’s Global Think Tank, which was involved in identifying disruptive trends and developing the long term strategy for the firm.

Mr. Ameet P. Hariani

Mr. Ameet P. HarianiIndependent Director
Mr. Ameet P. Hariani (DIN:00087866),has over 30 years of experience advising clients on corporate and commercial law, mergers and acquisitions, real estate and real estate finance transactions. He has represented large organisations in international real estate transactions, arbitrations and prominent litigations.He was a partner at Ambubhai and Diwanji, Mumbai and Andersen Legal India, Mumbai. He is the Founder and Managing Partner of Hariani & Co. since the year 1991. He holds Law degree from Government Law College, Mumbai and Masters in Law degree from the University of Mumbai. He is a Solicitor enrolled with the Bombay Incorporated Law Society and the Law Society of England and Wales. He is also a member of the Law Society of Singapore, the Bar Council of Maharashtra and the Bombay Bar Association. Mr. Hariani was appointed as an Independent Director of the Company for a period of 5 years w.e.f July 16, 2018.

Dr. Clemens Matthias Muth

Dr. Clemens Matthias Muth Non-executive Director
Dr. Clemens Muth (DIN: 07824451) is a Non-Executive Director of the Company. He has studied Economics at the Universities of Mainz and Munich. He has done Doctorate in Economics from Munich University. He is currently the Chairman of the Board of Management of DKV Deutsche Krankenversicherung AG and also a Member of the Board of Management of ERGO Group AG responsible for all lines of insurance.

Mr. Samir H. Shah

Dr. Oliver Martin Willmes Non Executive Director
Dr. Willmes (DIN: 08876420) is a Non Executive Director of the Company. He has studied Business Administration at the University of Cologne. Dr. Willmes has done MBA from Eastern Illinois University, USA. Dr.Willmes is currently the Chairman of the Board of Management and Chief Operating Officer at ERGO International AG.

Mr. Samir H. Shah

Mr. Samir H. ShahExecutive Director & CFO
Mr. Samir H. Shah (DIN: 08114828) is a Fellow member of the Institute of Chartered Accountants of India (FCA), an Associate member of the Institute of Company Secretaries of India (ACS) and the Institute of Cost Accountants of India (ACMA). He joined the Company in 2006 as the Chief Financial Officer and has about 27 years of work experience, of which over 11 years were in the general insurance sector in various capacities, primarily heading finance, risk management, secretarial, legal and compliance. He is presently the Member of Executive Management and Chief Financial Officer of the Company. Subject to the approval of IRDAI and Shareholders, the Board of Directors appointed Mr. Samir H. Shah as a Whole-time Director (designated as the ‘Executive Director & CFO) of the Company for a period of 5 years with effect from June 1, 2018 responsible for Finance, Accounts, Tax, Secretarial, Legal & Compliance, Risk Management, Internal Audit, Risk & Loss Mitigation, Administration and CSR functions of the Company.

Mr. Anuj Tyagi

Mr. Anuj Tyagi Executive Director & Chief Business Officer
Mr. Anuj Tyagi (DIN: 07505313) is a Chemistry (H) graduate from Delhi University and has a Post Graduate Diploma in Business Management. He has been the Executive Director of the Company since May 1, 2016. Mr. Tyagi has been appointed as the Managing Director and CEO of HDFC ERGO Health Insurance Limited (HEHI) w.e.f January 9, 2020 and will revert to the Company as Executive Director upon the merger of HEHI with the Company. He continues to be a Non Executive Director of the Company. Mr. Tyagi has about 20 years of work experience in insurance and banking. He joined the Company in 2008 as Head – Corporate Business Group.

Mr. Ritesh Kumar

Mr. Ritesh KumarManaging Director & CEO
Mr. Ritesh Kumar (DIN: 02213019) is the Managing Director and CEO of the Company. Mr. Kumar has about 25 years of experience in the Financial Services Industry, of which the first 10 years were in Banking and the last 15 years in Insurance. Mr. Kumar is a commerce graduate from Shriram College of Commerce, Delhi and holds an MBA degree from Faculty of Management Studies (FMS), Delhi.

Mr. Ritesh Kumar

Mr. Ritesh Kumar Managing Director & CEO

Mr. Anuj Tyagi

Mr. Anuj TyagiExecutive Director & Chief Business Officer

Mr. Samir H. Shah

Mr. Samir H. ShahExecutive Director and CFO

Mr. Mehmood Mansoori

Mr. Mehmood MansooriPresident - Shared Services & Online Business

Mr. Anurag Rastogi

Mr. Anurag Rastogi President, Chief Actuary & Chief Underwriting Officer

Mr. Ankur Bahorey

Mr. Ankur BahoreyPresident - Bancassurance

Mr. Parthanil Ghosh

Mr. Parthanil GhoshPresident - Motor Business

Mr. Sanjay Kaw

Mr. Sanjay KawPresident - Commercial Business

Mr. Ravi Vishwanath

Mr. Ravi VishwanathPresident - Accident & Health Business

Mr. Hiten Kothari

Mr. Hiten KothariAppointed Actuary

Mr. Abhiranjan Gupta

Mr. Abhiranjan GuptaChief Investment Officer

Mr. Sanjay Mishra

Mr. Sanjay MishraChief Risk Officer

Mr. Dayananda V. Shetty

Mr. Dayananda V. ShettyCompany Secretary and Cheif Compliance Officer
Awards & Recognition
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