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Long Term Two Wheeler Comprehensive Insurance FAQs

What is HDFC ERGO Long Term Two Wheeler Comprehensive Insurance?

It is an insurance policy to cover your vehicle against potential risks of theft, accidental damage, third party liability and others from one to three years period through a single policy document. Please select appropriate choice, while buying policy Online

What benefits shall I get on Long Term policy?

You shall have following benefits over single year policy:

  • Convenience of insurance, protection for long term
  • Longer policy duration means “No worry for annual renewals”
  • NCB protection during policy period irrespective of claim status of your vehicle
  • Third party premium by regulator gets fixed today for full policy period i.e. buy two or three year policy today to realize your saving

How to buy multiyear two wheeler insurance policy?

  • Simply click here
  • Fill-in your vehicle details and calculate premium
  • Our system will give you option to buy single year, two year and three year policy period
  • Select the desired option and proceed to buy policy
  • Make payment online by using your Credit Card or debit card or online bank account or Paytm Wallet

Can I renew other insurer policy with HDFC ERGO online?

Yes. Simply Click here , provide minimum details and buy HDFC ERGO Motor Insurance Policy online without any documentation. Also avail benefits of the No Claim Bonus earned by you in full.

My existing policy has expired! What to do?

Simply Click here and follow instructions online to buy policy in 3 easy steps, that too without any documentation requirement from us

What is a No Claim Bonus (NCB)?

Quite simply, it's a discount in the Own Damage premium payable when renewing your policy after a claim-free year. It is an incentive for driving carefully and avoiding accidents.

All types of Vehicles NCB% on own damage premium for one year policy
No claim made or pending during the preceding full year of insurance 20%
No claim made or pending during the preceding 2 consecutive years of insurance 25%
No claim made or pending during the preceding 3 consecutive years of insurance 35%
No claim made or pending during the preceding 4 consecutive years of insurance 45%
No claim made or pending during the preceding 5 consecutive years of insurance 50%

What is applicable higher discount on two year and three year policies?

Basis your NCB status as on date of buying policy with us, we will offer you following discounts

NCB \Policy Year Max. Disc. On Annual Policy Premium for Long Term Cover
2nd Year Premium 3rd Year Premium
0% 33% 38%
20% 40% 45%
25% 45% 50%
35% 55% 60%
45% 65% 65%
50% 65% 65%
55% 65% 65%
65% 65% 65%

What is IDV (Insureds Declared Value)?

The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the ‘SUM INSURED’ and it will be fixed at the commencement of each policy period for each insured vehicle.

The IDV of the vehicle is to be fixed on the basis of manufacturer’s listed selling price of the brand and model as the vehicle proposed for insurance at the commencement of insurance /renewal and adjusted for depreciation (as per schedule specified below). The IDV of the side car(s) and / or accessories, if any, fitted to the vehicle but not included in the manufacturer’s listed selling price of the vehicle is also likewise to be fixed.

Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
Exceeding 2 years but not exceeding 3 years 30%
Exceeding 3 years but not exceeding 4 years 40%
Exceeding 4 years but not exceeding 5 years 50%

How do I make changes in my policy?

Simply call our toll-free helpline 1800-2-700-700 and we'll guide you. All changes require a confirmation in writing from you and some may involve payment of an additional premium. The changes will be carried out within two working days of receiving your written request and cheque for the additional premium, if applicable.

Why do I need to insure my vehicle?

Two Wheeler Insurance policy helps in protecting your asset and coping with the financial loss that may be caused due to accident, damage or even theft. Also, when you are on a move, you are responsible for the safety of yourself, your pillion passenger, pedestrians and other people's property. Insurance helps in covering the costs of potential damages/losses/injuries

What are factors that determine the premium of my vehicle?

The premium of your vehicle depends upon the following factors:-

  • Age of the vehicle
  • IDV or sum insured
  • Place of vehicle registration
  • Vehicle type
  • Policy tenure
  • No claim bonus

What will happen when I sell my two wheeler to someone else?

If you sell your scooter/motorcycle to someone else, this two wheeler insurance can be transferred in the name of the buyer. The buyer has to apply for transfer of insurance with HDFC ERGO within a specific period of time from the date of transfer of vehicle in his/her name.

What are the steps to initiate a claim settlement?

  • Always keep a copy of policy/cover note, Car Registration Copy (RC) & driving License Copy (person driving the vehicle) in the vehicle during journey as they are required during claim intimation. The steps for it are:
  • Register your claim immediately at our toll-free number and receive your claim number
  • Ask help from our call center to guide you to nearest cashless garage or request for help with Towing /ambulance services (if required)
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft or major damages.
  • Get a repair estimate, fill up the claim form & attach the necessary documents, and send them on to us for your claim settlement.

What details do I need to provide for a claim settlement?

  • For a prompt claim settlement, you need to fill our claim form and provide us the following information:-
  • Contact number
  • Policy number
  • Registration details/RC Copy
  • Driver's details at the time of accident including driving license number
  • FIR on case-to-case basis
  • Repair estimates