Knowledge Centre

Frequently asked questions

Go for the plan that suits you the most like if you are travelling alone, then go for individual plan. In case you are travelling with your family, opt for family floater plan to cover your entire family in a single policy. If you are a frequent traveller, you can avoid the hassle of buying travel insurance for every trip by opting for Annual Multi-trip plan. If you are travelling abroad for further studies, then student plan gives you a perfect cover for the duration you are studying.
You can easily extend the policy online before the policy expiry date and stay covered for the extended period.
With HDFC Ergo Travel Insurance plans, you can extend the policy multiple times for a maximum of 360 days from the initial policy start date.
Unfortunately no. Your policy start date & purchase date cannot be later than your trip commencement date.
No. Travel Insurance policy is for those who plan to come back to India and where the purpose of travel is leisure holidaying, business & studies.
Travel Insurance ends either on the policy end date as mentioned in the policy or return date whichever is earlier. Hence, there won't be any premium refund in case you come earlier than planned.
As long as you have an active Indian Passport and you plan to return to India, you can buy travel insurance policy.
You can cancel your travel Insurance anytime before the policy start date. In case we receive Travel insurance cancellation request after the commencement of the policy date, photocopy of all pages of passport will be required as a proof that you have not travelled. Cancellation charge of Rs 250/- is levied on all cancellation requests.
Yes, our policy will reimburse for the emergency medical expenses due to sickness or injury on OPD basis.
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