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Stop worrying about expensive accidental repairs with HDFC ERGO’s 8000+ cashless garages

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Published on July 13, 2021. EST READ TIME: 4 minutes

Automobile Insurance has emerged as one of the key insurance sectors in India. Apart from the fact that insurance is a legal necessity for all vehicle owners, the world of convenience offered by insurance companies like HDFC ERGO has convinced all kinds of car owners to get at least a basic policy. Now, one of the biggest conveniences that consumers consider while choosing car insurance is the cashless garage network. And when you buy car insurance online from HDFC ERGO, you get access to a large cashless garage network, which makes getting your car repaired post accidental damages easy and hassle-free. To know more about the features and benefits, read on. 

The concept of network garages

The concept of network garages emerged from these two requirements of motor insurance companies - to control the repair cost of vehicles they insure and to provide a high level of repair and maintenance service order to reduce recurrent claims. Further, by keeping the garages in the network, car insurance companies are also able to streamline the overall claims process, making it much simpler and faster for policyholders.

What are HDFC ERGO Cashless Garages?

India’s leading motor insurance service provider, HDFC ERGO, is extremely well regarded by vehicle owners across the country. Their cashless garage network consists of more than 8000 automobile workshops spread across almost all states and union territories. This means that no matter where you go, you are never too far from a network garage. HDFC ERGO is also working tirelessly to increase the reach of this cashless network.

Simplify the cashless claims process with HDFC ERGO

The cashless network of HDFC ERGO is considered to be unique because it has earned a lot of customer appreciation in a short time. The key reason behind this is the immense simplicity of the claims process. For policyholders, there is no need to get into any paperwork for claims. Just like you can go online for car insurance renewal, the claim process has been taken online as well. In case of any minor accident, the inspection can be done by the policyholder. Company authorized surveyors or workshop partners also do an app enabled digital inspection. The policyholder can track the status of their claim through the ‘claims tracker’ while the company and garage take care of the claims process with minimal user involvement.

Advantages of HDFC ERGO cashless network garages

1. Ensures hassle free repair service: The biggest advantage of a cashless garage for a car insurance policy holder is that it makes the entire claim process much simpler. If you choose a cashless network garage, the complicated part of making a claim is sorted between the garage and HDFC ERGO. You simply have to submit the cashless form and approve the repair cost estimate once the insurance company has agreed to the same. You will only need to pay any compulsory or voluntary deductible and the rest of the amount will be settled between the garage and HDFC ERGO.
2. Makes service costs more affordable: The sheer number of cars that come to network garages for service and repair means that garages have a lot of business to achieve economies of scale. This allows them to offer their services at way lower prices than other, non-network garages. Also, network garages are able to forward this cost advantage to customers in the form of low service and repair charges.
3. Provides better quality repair and maintenance services: HDFC ERGO has certain pre-set guidelines that a garage must satisfy to enter the cashless network. This includes a decided level of customer satisfaction, regular training of staff and usage of genuine spares and consumables. As a result, network garages are able to offer better quality repair and maintenance services.
4. Provides improved customer experience: The fact that an insurance company like HDFC ERGO can get motor repair garages so much business, means that they can ensure certain perks and advantages for their customers too. This includes priority service, special discounts etc., all of which contribute to a much better customer experience.

All in all, when you want to make the most of cashless garages and enjoy a great experience with your car insurance, there is no better choice than HDFC ERGO. Moreover, not only can you buy third-party car insurance policy from them, but their comprehensive policy and add-ons will power up your coverage in more ways than one.

 Disclaimer: The above information is for illustrative purpose only. For more details, please refer to policy wordings and prospectus before concluding the sales.

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