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Covers property worth upto ₹10 cr
Covers home structure

worth upto ₹10 crore

 Attractive Discounts Up To 45%* Off
Attractive Discounts

Up To 45%* Off

Covers home belongings worth upto ₹25 lakhs
Covers home belongings

worth upto ₹25 lakhs

Home / Home Insurance

Home Insurance

 Home Insurance

Home insurance or property insurance safeguards from financial losses incurred by damage to the structure or contents or both due to natural calamities like floods, fire, earthquakes and man-made events like theft, burglary and malicious activities. Damage to property or its contents can be a substantial financial blow to one, in terms of expenses for repair and renovation. However, securing your home with the right home insurance policy can save you during such a crisis. Remember, natural calamities like earthquakes and floods are unpredictable and don’t come with a prior warning. Rebuilding a damaged home or replacing its contents can be financially stressful.
Most parts of our country are vulnerable to natural calamities that affect lives, livelihoods and property in a big way. As the rainy season approaches, the probability of being hit by floods and landslides also increases.
The HDFC ERGO home insurance policy covers home structures and content up to Rs 10 crore with useful add-on covers like loss of rent, Alternate accommodation expenses etc. In addition, Hdfc Ergo Home Shield Insurance provides all-risk cover for portable electronic equipment.

3 Types of Home Insurance by HDFC ERGO

1

Bharat Griha Raksha

Bharat Griha Raksha is a standard home insurance policy which has been made mandatory by the Insurance Regulatory and Development Authority of India (IRDAI) for every insurer to offer with effect from April 1, 2021. Bharat Griha Raksha is basically a home insurance cover that provides coverage against loss, damage or destruction of the home building along with its contents against risk of fire, earthquake, flood and other allied perils. In addition valuable content of the house can also be covered under Bharat Griha Raksha for upto 5 lakhs of Sum insured. Also Read : Everything about Bharti Griha Raksha

Key Features

Key Features

• Covers your property & its contents for upto 10 years

• Waiver of under-insurance

• Auto escalation @10% every year

• Terrorism inbuilt in basic cover

• Insurance on Market value either for Building or content is not permitted

In built add-ons

In built add-ons

• Terrorism

• Rent for alternate accommodation

• Architect, Surveyor and consultant engineer fee up to 5% of claim amount

• Debris removal clearance – up to 2% of claim amount

2

Home Shield Insurance

Home Shield insurance provides a comprehensive cover for your assets for as long as up to 5 years from virtually all the fortuitous events which could take away your peace of mind. HDFC ERGO Home Shield Insurance covers the real value of the property as mentioned in the registered agreement of the property and it also offers optional covers to personalize the plan to meet your unique needs.

my:health medisure super top-up plan
Optional Covers

Escalation option for building – Automatic escalation of up to 10% on base sum insured throughout the period of the policy.

Expenses of shifting to alternate accommodation – This covers actual expenses incurred by the insured for packing, unpacking, transportation of the insured possessions/ dwelling content to the alternative accommodation.

Emergency Purchases – It covers expenses up to Rs 20,000 incurred by the insured towards emergency purchase.

Hotel Stay Cover – It will provide coverage for expenses incurred for staying in hotel.

Electrical Mechanical Breakdown – Damage due to short circuit as payable risks.

Portable Equipment Cover – HDFC ERGO’s portable electronic equipment cover provides coverage for your valuable electronics, if it gets damaged or lost in travel.

Jewellery & Valuables – HDFC ERGO provides insurance cover to your jewellery and other valuables such as sculptures, watches, paintings, etc.

Public Liability – HDFC ERGO’s Public Liability cover offers coverage in case of injury/damage occurring to a third party on account of your house.

Pedal Cycle – HDFC ERGO pedal cycle add-on insurance cover policy covers your bicycle or your exercise bike from any loss or damage on account of theft, fire, accidents, or natural calamities.

3

Home Insurance

Every occupant of a resident, whether tenant or an owner, should buy a home insurance policy as it safeguards your property and provide coverage for the structure and its content. A home insurance policy will avoid loss of financial expenses due to unforeseen circumstances like flood, theft, fire, etc. Buying a home is a milestone achievement for most people in our nation, where people invest their years of income to buy a residential property. However, an unfortunate incident can cause irreversible damage, which can drain your income in just a fraction of seconds. Hence, it is advisable to buy a home insurance policy, especially in India, where many places are prone to natural calamities and fire break out.

Best Home Insurance Plans by HDFC ERGO

HDFC ERGO Home Insurance for Happy Tenants

For the Happy Tenants

Who take care of a house like their own. Even if you do not own the house, you consider it your own and take care of it. You have organised the home to make a home for yourself. Your stay might be limited, the memories made there aren’t. So it is your duty to protect the content of your home.

HDFC ERGO Home Insurance for Housing Societies

For Proud Home Owners

Who have invested in a dream. Buying your own home is a huge achievement. For many, it is witnessing their dream come to reality. This reality needs to be taken care of. That’s where we step in and help you guard your home and its content against possible harm.

Why there is a Need for Home Insurance in India?

What is Home Insurance

While home insurance is not mandatory in India, you may think of getting a home insurance plan depending upon the risk factors in India. For example, many regions are prone to natural calamities like floods, earthquakes and cyclones; do not forget those fire incidents and thefts/burglaries that happen here most of the times. Hence, buy a home insurance plan to get coverage under following circumstances:

HDFC ERGO Home Insurance for Fire Accidents
Fire Accidents
HDFC ERGO Home Insurance for Thefts and burglaries
Thefts and burglaries
HDFC ERGO Home Insurance for Natural calamities
Natural calamities
HDFC ERGO Home Insurance for Man-made hazards
Man-made hazards
HDFC ERGO Home Insurance for Damage                        to belongings
Damage to belongings

Why Should You Buy HDFC ERGO Home Insurance?

Affordable Premiums by HDFC ERGO Home Insurance

Affordable Premiums

Purchasing a home (or renting it) may be expensive. But securing it is not. With reasonable premiums and discounts up to 45%^, there’s affordable protection for every kind of budget.

All-inclusive Home Protection by HDFC ERGO Home Insurance

All-inclusive Home Protection

Our homes are vulnerable to natural calamities and various crimes. Natural disasters like earthquakes or floods, and even, burglary and theft may occur any time. Home insurance covers all these circumstances and more.

Safety For Your Belongings by HDFC ERGO Home Insurance

Safety For Your Belongings

If you thought home insurance only secured the structural aspects of your home, we have good news. These plans also cover your belongings, including expensive electronics, jewellery and more.

Security For Owners and Tenants by HDFC ERGO Home Insurance

Flexible Choice Of Tenures

HDFC ERGO offers home insurance plans with a flexible choice of tenures. You can avail the policy for multiple years and thereby avoid hassle of renewing it annually.

Comprehensive Content Coverage by HDFC ERGO Home Insurance

Comprehensive Content Coverage

Nobody knows the true value of your belongings like you do. With comprehensive content coverage up to Rs. 25 lakhs, you can secure any of your belongings - no specifications or conditions attached.

Flexible Choice Of Tenures by HDFC ERGO Home Insurance

Security For Owners and Tenants

Calamities come unannounced. Fortunately, home insurance makes you prepared for any situation. Whether you’re a homeowner or a tenant, you’ll find a home insurance policy that protects your safe space.

Discounts offered may vary subject to terms and conditions.Refer policy wording for policy exclusions.

Best Home Insurance by HDFC ERGO
India has been bearing the brunt of climate change in form of flash floods and landslides. Now is the time to take action and secure your home against natural disasters.

What Does A Home Insurance Policy Cover?

Fire Accidents

Fire Accidents

A fire accident is quite traumatic and painful. But you can count on us to help you rebuild and restore your home the way it was.

Thefts And Burglaries

Thefts and Burglaries

Burglars and thieves come uninvited to your home. Hence, it is better to secure your house with a home insurance policy to avoid financial losses. We cover losses from thefts and try to help you during your hard times.

Electrical Breakdown

Electrical Breakdown

You may take care of your electronic appliances and gadgets as much as you can. But sometimes they might breakdown. Worry not, we cover the sudden expenses incurred in case of electrical breakdowns.

Natural Calamities

Natural Calamities

Natural calamities like floods and earthquakes are beyond anyone’s control and within short span of time it can cause major damage to the home and its content. However, what’s in our control is to protect against potential loss of your home and its belongings with our home insurance policy.

Alternative-Accommodation

Alternate Accommodation

When you are searching for a temporary roof over your head when your home is uninhabitable due to an insured peril, we are there to help. With our alternative accommodation clause**, we ensure that you have a temporary place to stay comfortably till your house is ready for accommodation again.

Accidental Damage

Accidental Damage

Put a seal of safety on expensive fittings and fixtures with our home insurance plan. We truly believe in retaining that you need to protect your precious belongings whether you’re a homeowner or a tenant.

Man-Made Hazards

Man-made Hazards

A man-made hazard such as riots and terrorism can be just as damaging as a natural disaster. That’s why we’ve committed to doing all we can to help protect you from the financial burden in the aftermath.

war

War

Loss/Damages arising of events including war, invasion, act of foreign enemy, hostile. are not covered.

Precious Collectibles

Precious collectibles

Losses arising out of damage to bullions, stamps, work of art, coins etc. will not be covered.

Old Content

Old Content

We understand that all your precious possessions hold emotional value but anything that’s over 10 years old will not be covered under this home insurance policy.

Consequential Loss

Consequential Loss

Consequential losses are losses that are not the natural result of the breach in the usual course of things, such losses remains uncovered.

Willful Misconduct

Willful Misconduct

We ensure your unforseen losses are covered, however if the damage is willfully conducted then it is not covered.

Third Party Construction Loss

Third party construction loss

Any damage caused to your property due to third party construction is not covered.

Wear & Tear

Wear & Tear

Your home insurance does not cover usual wear and tear or maintenance/renovation.

Cost Of Land

Cost of Land

Under circumstances, this home insurance policy shall not cover the cost of land.

Under Construction

Under construction

Home insurance cover is for your home where you reside any under-construction property will not be covered.

Key Features of HDFC ERGO Home Insurance Policy

Key Features Benefits
Covers Home Structure Up to ₹ 10 crore.
Covers Belongings Upto ₹ 25 lakhs.
Discounts Upto 45%*
Additional Coverage Covers 15 types of belongings & perils
Add-on Covers 5 add-on covers
Disclaimer - The above mentioned coverage may not be available in some of our Home Insurance plans. Please read the policy wordings, brochure and prospectus to know more about our home insurance plans.

Add-On Coverage Under Home Insurance Plan

Looking at the big picture is important. But taking care of the little details - that’s a superpower too. And now, with the variety of home insurance plans we offer, you can ensure that every little thing in your house is secured. That way, there’s nothing that can shake off that #HappyFeel vibe in your home.

The above mentioned coverage may not be available in some of our Home Insurance plans. Please read the policy wordings, brochure and prospectus to know more about our home insurance plans.

Home Insurance Policy: Eligibility Criteria

You can purchase the HDFC ERGO Home Insurance Policy if you are:

1

The owner of an apartment or an independent building can insure the structure and/or its contents, jewellery, valuables and portable electronic equipment.

2

The owner of a flat or apartment can insure the structure of their property as per carpet area and cost of reconstruction.

3

A tenant or a non-owner, in which case you can insure the contents of the house, jewellery and valuables, curios, paintings, work of art and portable electronic equipment

Who should buy a Home Insurance ?

HDFC ERGO Home Insurance For Owners

The Proud Home Owner

Few things in life match up to the joy of unlocking the door and taking that first step into a house you call your own. But with that joy also comes a nagging worry - “what if something happens to my home?”

Put that worry to rest with the HDFC ERGO Home Shield Insurance for Owners. We protect your house and your belongings in case of natural calamities, man-made hazards, fires, thefts and more.

HDFC ERGO Home Insurance For Tenants

The Happy Renter

First off, congratulations if you’ve found the perfect home to rent in your city. It gives you all the perks of a fabulous house without any added responsibilities, doesn’t it? Well, that may be true, but the need for safety is universal, even if you’re a tenant.

Protect all your belongings and keep yourself safe from financial losses in case of natural disasters, burglaries or accidents with our Tenant Insurance Policy.

Factors that affect Home Insurance Premium

The amount of coverage and Home Insurance Premium

The extent of coverage

With additional coverage, the extent of protection to your home will also increase along with the premium.

The location of your house and Home Insurance Premium

The location and size of your house

A house that’s located in a safer area is more economical to insure than a house that’s located in a place prone to floods or earthquakes, or where the rate of thefts is higher. And, with bigger carpet area, the premium also tends to rise.

The value of your belongings and Home Insurance Premium

The value of your belongings

If you’re insuring high-value possessions like expensive jewellery or valuables, then the premium payable also rises correspondingly.

The security measures in place and Home Insurance Premium

The security measures in place

A house that has a good deal of safety measures in place costs less to insure than a house that doesn’t come with any security or safeguards. For eg: A house with fire fighting equipment in place will cost lesser than the others.

The mode of purchase and Home Insurance Premium

The mode of purchase

Buying your home insurance online can actually be more affordable, since you get to take advantage of discounts and offers from us.

The nature of your occupation and Home Insurance Premium

The nature of your occupation

Are you a salaried employee? Well, if you are, we have some good news. HDFC ERGO offers some attractive discounts on home insurance premiums for salaried folks.

How to Calculate Home Insurance Premium In 4 Easy Steps?

Calculating your home insurance premium has never been easier. All it takes is 4 quick steps.

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Step 1 : What are you covering?

STEP 1

Let us know who do you want
to insure

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Step 2: Enter the Property details

STEP 2

Fill in property details

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Step 3: Select the Tenure

STEP 3

Choose Sum Insured

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Step 4: Choose the Home Insurance Plan

STEP 4

Calculate Premium

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Why Buy Home Insurance Policy Online?

Convenience

Convenience

Online purchases are more convenient. You can buy insurance from the comfort of your home, and save time, energy and efforts. What a win!

Secured Payment Modes

Secured Payment Modes

There’s a plethora of secure payment modes you can choose from. Use your debit card, credit card, net banking and even wallets and UPI to settle your purchase.

Instant policy issuance

Instant policy issuance

Payment done? That means no more waiting for your policy document. Simply check your email inbox, where your policy documents arrive within seconds of making your payment.

User-friendly features

User-friendly features

There’s no dearth of user-friendly features online. Calculate the premium in an instant, customize your plans, check your coverage with just a few clicks, and add or remove members from your policy without any trouble.

  How to Make a Claim  for your HDFC ERGO Home Insurance

Claim HDFC ERGO Home Insurance

For registering or intimating claim, you can call on helpline no. 022 - 6234 6234 or email to our customer service desk at care@hdfcergo.com After claim registration, our team will guide you in every single step ahead and help you settle your claims without any hassle. Following standard documents are required for processing claims:

- Policy /Underwriting documents
- Photographs
- Claim Form
- Log book / Asset register / capitalized item list (wherever applicable)
- Repair / Replacement invoices with receipt
- Claim Form
- All Applicable valid Certificates
- FIR copy (If applicable)

Optional Cover under Home Insurance

  • Portable Electronic Equipment Cover by HDFC ERGO Home Insurance

    Portable Electronic Equipment Cover

  • Jewellery & Valuables Cover by HDFC ERGO Home Insurance

    Jewellery & Valuables

  •  Public Liability Cover by HDFC ERGO Home Insurance

    Public Liability

  • Pedal Cycle Cover by HDFC ERGO Home Insurance

    Pedal Cycle

  • Terrorism Cover by HDFC ERGO Home Insurance

    Terrorism Cover

 Portable Electronic Equipment Cover
Portable Electronic Equipment Cover

Make sure your gadgets are protected every time you travel.

It’s a digital world, and life is hard to imagine without devices that help us connect, communicate, and capture. At the same time, travel is unavoidable in the modern world, be it for business, leisure, or work. This is why you need to secure your valuable electronics such as laptops, cameras, musical equipment, etc., with HDFC ERGO’s portable electronic equipment cover. This cover ensures that you can enjoy your travel without having to worry about your valuable electronics getting damaged or lost in travel.

Suppose you damage or lose your laptop while travelling. This add-on policy covers the cost of repair/replacement of your laptop subject to the maximum sum assured. The damage, however, should not be intentional, and the device should not be more than 10 years old. Policy excesses and deductions apply in this case, as they do in others.

Jewellery & Valuables
Jewellery & Valuables

Our jewellery is the legacy we inherit and pass on to future generations.

In an Indian home, jewellery is more than just ornaments. It is tradition, heirloom, and heritage, passed down to us through the generations, so that we may in turn pass it down to those who come after us. This is why HDFC ERGO brings to you its jewellery and valuables add-on cover that provides insurance cover to your jewellery and other valuables such as sculptures, watches, paintings, etc.

The cover provides a sum assured of up to 20% of the value of the belongings in case of damage to or theft of your precious jewellery or valuables. The value of the jewellery or valuables, in this case, is calculated based on the prevailing market value of the asset.

Public Liability
Public Liability

Your home is your most prized possession. Protect it from the vicissitudes of life.

Life is unpredictable, and we can not always predict untoward accidents. We can however, be prepared for the financial liabilities arising out of accidents. HDFC ERGO’s Public Liability cover offers a sum insured of up to Rs. 50 Lakhs in case of injury/damage occurring to a third party on account of your house. For instance, if a neighbour or a bystander gets injured due to renovation being carried out at your house, this add-on covers the financial costs. Similarly, any damage to third party property occurring in and about the insured's dwelling.

 Pedal Cycle
Pedal Cycle

Four wheels move the body, two wheels move the soul.

We know that you love pedalling away to fitness, which is why you’ve invested time and money in selecting and buying the best bicycle. Modern bicycles are sophisticated machines engineered with state-of-the-art technologies, and don’t come cheap. It is important therefore, that you protect your valuable bicycle with an adequate insurance cover.

Our pedal cycle add-on insurance cover policy covers your bicycle or your exercise bike from any loss or damage on account of theft, fire, accidents, or natural calamities. What’s more, we even cover you in case of any liabilities arising out of injury/damage to a third party from your insured bicycle such as in the case of an accident. The policy provides a cover of up to Rs. 5 Lakhs excluding damage/loss to tyres, which is not covered.

Terrorism Cover
Terrorism Cover

Be a responsible citizen and protect your home in case of a terrorist attack.

Terrorism has become a persistent threat in the world we live in. As responsible citizens, it becomes our duty to be prepared to face up to it. One way in which ordinary citizens can help is by making sure that their homes and other premises are financially secured in the event of a terrorist attack. The cover covers damages occurring to your home either from a direct terrorist attack or due to defensive proceedings by security forces.

The above mentioned coverage may not be available in some of our Home Insurance plans. Please read the policy wordings, brochure and prospectus to know more about our home insurance plans.

Decoding Home Insurance Terms

Home insurance may seem a bit complex, but that’s only until you’ve figured out all the jargon. Here, let’s help you out with that by decoding some commonly used home insurance terms.

What is Sum Insured in Home Insurance?

Sum Insured

The sum insured is the maximum amount the insurance company will pay you in case of loss due to defined peril occurs. In other words, it’s the maximum coverage that you have opted for under your home insurance plan.

What is Third-party liability cover in Home Insurance?

Third-party liability cover

This kind of cover protects you in case you are held liable for the damages, losses, or injuries to any third-party (whether it’s a person or property) occurring in and about the insured's property. Such a loss, damage or injury must be a result of the insured property or belonging.

What is Deductible in Home Insurance?

Deductible

In some cases, when an insurable event happens, you will have to pay some of the expenses involved out of your own pocket. This amount is known as the deductible. The rest of the expenses or losses will be borne by the insurance company.

What is Claims in Home Insurance?

Claims

Insurance claims are formal requests from policyholders to insurers, made for claiming the coverage or compensation due under the terms of the home insurance plan. Claims are made when any of the insured events have occurred.

What is Alternative Accommodation in Home Insurance?

Alternative Accommodation

This is an additional clause/cover in some home insurance policies, where the insurer also arranges for temporary alternative accommodation for the insured person in case their home is damaged and deemed unfit for living due to an insurable peril.

What is Policy lapse in Home Insurance?

Policy lapse

Policy lapse occurs when your insurance ceases to be active. In other words, the benefits and the coverage offered by your home insurance plan no longer remain applicable. Policy lapse can occur if you fail to pay your premiums on time.

Home Insurance Policy Documents

Brochure Claim Form Policy Wordings
Get details on various home insurance plans with their key features and benefits. Click here and visit the Home category to know more about HDFC ERGO home insurance policy covers. Want to claim your home insurance? Click here and visit the Home category to download the home policy claim form and fill in the required details for hassle free claim settlement. Please refer the policy wordings under Home Insurance category to know more about the terms and conditions applied. Get more details on coverages and features offered by HDFC ERGO Home Insurance Plans.

Hear from Our happy customers

4.4/5 Stars
star

Our customers have rated us

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AJAJ CHANDSO DESAI
AJAJ CHANDSO DESAI

HOME INSURANCE POLICY

3 Aug 2021

Excellent. I highly recommend this policy for your home

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CHANDRAN  CHITRA
CHANDRAN CHITRA

HOME SHIELD (GROUP)

16 Jul 2021

Good. Happy with the service, process and home insurance policy. Thank you HDFC ERGO

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LOGANATHAN P
LOGANATHAN P

HOME SHIELD INSURANCE

2 Jul 2021

Good service. Impressed with the quick turnaround time for my queries and requests. Would definitely recommend this!

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Frequently Asked Questions on Home Insurance

The sum insured can be increased by opting for a higher premium. It can however, not be decreased.

This policy has a maximum duration of 5 years. Buyers are offered discounts ranging from 3% to 12% depending on the length of the tenure.

Yes. You can cancel the policy anytime you want. However, please note that retention of premium as per short period scales would be applicable.

To be eligible to apply for this policy, your property should meet the following requirements:

  • - It should be a registered residential property.
  • - Its construction should be complete in every respect.

A home is more than just a house. It is the one place in the whole world that we can truly call our own. It becomes our responsibility to protect it from unforeseen events, forces of nature, and the ravages of time. A home insurance policy is the best tool we have for protecting our most prized possession. Read more to understand the importance of Home Insurance.

Most people need to take a home loan to buy a home. While the loan agreement may require you to get home insurance, there is no compulsion to get the home insurance from a specific bank or insurance company.The loan provider may require you to get insurance for a certain value but as long the insurance company is authorised by IRDAI, the lender cannot refuse to accept the policy.

Reinstatement cost is the cost of repairing the damaged property using materials of the same quality or kind. Reinstatement intends to indemnify your loss. The idea is to reconstruct the property in a similar condition that it was before the damage. Reinstatement cost primarily includes labour and material cost.

In the case of home contents insurance, reinstatement cost includes the cost of replacing the lost or damaged articles with articles of the new kind without factoring in depreciation.

The sum insured is usually calculated based on the type of property, its market value, the area of the property, rate of construction per square feet. If, however, a comprehensive home insurance plan is bought, the sum insured would also include the cost or value of the articles of the home which are to be insured.

The structure is a wider term which can be used to include the building of the property, the compound wall, terrace, garage, etc. The structure, thus, includes the vicinity of the building too. Building, on the other hand, means only the standalone building which is insured. It does not include the surrounding property.

In the case of damages, you should immediately inform the insurance company if such damages are within the scope of coverage. To inform HDFC ERGO, call 022 6234 6234 or 0120 6234 6234. You can also send an email to the company at care@hdfcergo.com. You can also call on the number 1800 2700 700 for informing about the claim. Claim intimation should be made within 7 days of the damage.

A set formula has been defined to calculate the sum insured for the home building, including all structures. The prevailing cost of construction of the home building being insured, as declared by the policy buyer and accepted by the insurance company, becomes the sum insured. For home contents, built-in cover of 20% of the building sum insured, subject to maximum INR 10 lakhs, is provided. Further cover can be purchased.

The policy provides a cover of up to Rs. 25 Lakhs for theft/damage to your home contents and a cover of up to Rs. 50 Lakhs for third party liabilities on account of accidents.

The policy cover starts 1 day after purchasing the policy online.

The following events are covered under the policy:

  • - Fire
  • - Burglary/theft
  • - Electrical Breakdown
  • - Natural Calamities
  • - Manmade Hazards
  • - Accidental Damage

Read this blog on Home Insurance Coverage for detailed information.

The policy does not cover the following:

  • - War
  • - Precious Collectibles
  • - Old Content
  • - Consequential Loss
  • - Wilful Misconduct
  • - Third-Party Construction Loss
  • - Wear and Tear
  • - Cost of Land
  • - Properties Under Construction

Yes, you can insure your house even if it is let out for rent. In the case of a house without any contents, you can opt for only building or structure damage cover. On the other hand, if you let out a fully furnished house, you should opt for a comprehensive policy that covers both the structure and the contents of your home in the case of a loss.

Infact even your tenant can opt for a home insurance policy wherein he/she would opt only for contents insurance that covers their belongings. Your home structure and its contents would not be insured under such a plan. In the case of damage or theft, your home might suffer damages for which the tenant would not be liable. A home insurance policy in that case would prove beneficial.

Yes, while this was not the case earlier, but now, insurance companies consider the compound wall to be a part of the building. As per Honourable Supreme Court of India, the term building needs to be read where it includes structures outside of the main structure. These external structures can be garage, stable, shed, hut or another enclosure. So, compound walls are now considered to be covered by home insurance.

The insurance cover starts from the date and time mentioned in the policy under the section of Date of Commencement. You can find the date of commencement in the policy schedule. Keep in mind that your policy will not cover anything before the date of commencement even if you have made full payment of the policy premium. Also, the date of policy expiry will be calculated on its basis.

Yes, you can opt for the coverage of an entire building or society under a home insurance policy. However, policy issued to a housing society/ non-individual dwelling is an annual policy and not a long term policy.

Yes. Deductibles and excess are applicable on the policy as mentioned in the policy document.

Yes. The policy offers discounts of up to 45%, including security discount, salaried discount, intercom discount, long-term discount and more.

An occupied homeowners policy applies to a home in which the owner resides within the house he or she owns. The cover in this case is applicable to both the house and its contents. A non-owner occupied policy applies to a case where the owner has bought the property for the purpose of rental income. In this case the cover applies only to the contents of the house.

The company is not bound by any assignment of this insurance without prior consent.

Yes. The policy offers several add-ons such as portable electronics cover, jewellery and valuables cover, terrorism cover, pedal bicycle cover, etc. Read this blog on Add-on Covers under Home Insurance.

Once the property that has been insured is sold by the policyholder, the said policyholder ceases to hold any more insurable interest in the policy. As a result, the policy also ceases to be able to provide any protection to the policyholder. The new homeowner is required to get a new home insurance policy from an insurer. The original policyholder should inform the insurer about the sale for policy cancellation. Read this blog to know more on the importance of Home Insurance while selling the house.

Yes, you can take home insurance from two companies. However, you should disclose the existing policy in the proposal form when you buy the second plan. Moreover, in the case of a claim, if you make a claim in both the plans, you would have to inform each insurance company about making the claim in another policy.

You would need to submit a duly signed claim form, along with relevant documents attesting theft of or damage to your insured property. In case of theft, a copy of the FIR would be required.

There are two methods of assessment used:

1. New for Old Basis: The item damaged beyond repair is replaced with a new one or the insurer pays the cost in full of the item irrespective of its age, subject to the maximum sum assured.
2. Indemnity Basis: Sum insured will be equal to the cost of replacement of the property with one of the same kind and same capacity minus the cost of depreciation.

You can make a claim either of these three modes:

  • - Phon: Call 022 6234 6234/ 0120 6234 6234.
  • - Text: Drop a WhatsApp text on 8169500500.
  • - Email: Write us an email at care@hdfcergo.com

Please check out this blog , for more information.

To check your policy claim status follow these simple steps:

  • 1. Log on https://www.hdfcergo.com/claims/claim-status.html
  • 2. Enter your policy number or email/registered phone number.
  • 3. Verify your contact details
  • 4. Click on check policy status.

Your policy details will be displayed to you.

The claim amount is either transferred through NEFT/RTGS directly to your bank account linked with the policy or via a cheque.

A FIR might be necessary for home insurance claims, particularly in case of impact damage like a vehicle ramming into the building, cases of damage caused in riots, strikes, malicious events, theft, burglary or the house being broken into. Generally, the home contents that are damaged or lost in such cases, as well as the damage caused to the home building, will be covered within the limits of repair costs.

Yes, you can make a claim on your partially damaged home. The procedure for making a claim would be as follows –

• Call HDFC ERGO’s helpline number 022–62346234 or send an email to the customer service department at care@hdfcergo.com. This would get your claim registered with the insurance company

• Once the claim is registered, the claiming team of HDFC ERGO would guide you with the steps to get your claim settled.

• You would have to submit the following documents for claim settlement –

1. Photographs

2. Policy or underwriting documents

3. Claim form

4. Repair or replacement invoices with their receipts

5. Logbook or asset register the capitalized item list wherever applicable

6. All the valid certificates as applicable

7. Police FIR ,if applicable

After the documents are submitted, HDFC ERGO would verify the claim and settle it at the earliest.

Yes the policy can be renewed on expiration. Follow these simple steps:

1. Log on to https://www.hdfcergo.com/renew-hdfc-ergo-policy 2. Enter your policy number/mobile number/email ID. 3. Check your policy details. 4. Make a quick online payment through your preferred mode of payment.

And that’s it. You’re done!

Renewing an existing HDFC ERGO policy is simple and hassle free. Simply provide your policy number along with the documents of your residential property and you are done.

You can renew the policy for any duration between 1 year to 5 years.

In case you have made renovations or added contents to the house that have significantly increased the value of your property, you might want an increased coverage to secure the same. In such a case the amount of premium would go up. However if you do not want to increase the coverage, you can renew the policy with the old premium.

To arrive at a property valuation, the built up area of the property is multiplied by the cost of construction.

Awards & Recognition

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BFSI Leadership Awards 2022 - Product Innovator of the Year (Optima Secure)

ETBFSI Excellence Awards 2021

FICCI Insurance Industry
Awards September 2021

ICAI Awards 2015-16

SKOCH Order-of-Merit

Best Customer Experience
Award of the Year

ICAI Awards 2014-15

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CMS Outstanding Affiliate World-Class Service Award 2015

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iAAA rating

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ISO Certification

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Best Insurance Company in Private Sector - General 2014

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