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By V V S KAMESWARA RAO on 02-JAN-2014 | MARUTI | 800 | HYDERABADThe email witht he link to enter the quote number wasnt working. the buying shouldve happened on the 31st of Dec 2013 itself if this glitch wasn't there. i called the customer care number twice and no agent could help me make the payment on 31st Dec 2013. I was told I shall receive a call-back from HDFC Ergo in 24 hours. one agent even said i am registering your case on a priority basis, and yet there was no call back. both times the agents acted like robots - not using their brains to help out a customer who wanted t pay HDFC ERGO money. Imagine what happens when a customer has to receive money from you. They kept repeating themselves that I will get a call-back in response to all questions I asked. How is that effective? A simple solution of making an online payment to HDFC ERGO took 3 days. That's a bad customer experience.
By Surabhi Mishra on 02-JAN-2014 | HYUNDAI | I10 MAGNA 1.2 KAPPA2 | GAUTAM BUDDHA NAGARnIL
By SIDDHIKA PRADHAN on 02-JAN-2014 | HYUNDAI | I10 | MUMBAIVery good experience overall. Keep it up, HDFC Ergo.
By ANINDA CHAKRABARTI on 02-JAN-2014 | HYUNDAI | ACCENT | BANGALOREGreat Process Very prompt and timely throughout the process Excellent value for money as well Thanks
By Govind Lal Pasricha on 02-JAN-2014 | MARUTI | ZEN ESTILO 1.0 LXI | GURGAONThanks
By DINESH KUMAR V on 02-JAN-2014 | TATA MOTORS LTD | INDICA V2 | ERODEgood
By M/S SUMIR ENTERPRISES on 02-JAN-2014 | HYUNDAI | ACCENT | SOUTH DELHIQuick & Efficient
By RUPESH BHARATKUMAR PUNJANI on 02-JAN-2014 | HYUNDAI | I10 | AHMEDABADwas ok
By LIZZY GEORGE on 02-JAN-2014 | MARUTI | A-STAR | BANGALOREIt's good experience from HDFC ERGO
By MANIK SALUNKHE on 02-JAN-2014 | MARUTI | ALTO | MUMBAI
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