During this difficult time, HDFC ERGO supports ‘Stay Home, Stay Safe’ initiative to fight against COVID-19 crisis. At HDFC ERGO, meeting our customer requirements has always been a top priority. Today, we continue to fulfil your needs with our commitment to serve you the best. During these trying times, we are working from home to ensure your queries are resolved and you don’t face hassle while processing claims, buying policies or for raising any service-related requests. We urge you to use our digital modes for any service request for your existing policy or for buying any new health insurance policy as much as possible.
In these trying times of COVID-19 outbreak, we would like to extend our support to our valued customers by adding Home Care Expenses’ benefit to your existing policy. Click here Home Health Care Benefit to read more.
Looking at the rising Coronavirus cases in the nation, quality healthcare and prompt medical treatment has become the need of the hour. Hence, (Insurance Regulatory and Development Authority of India (IRDAI) has announced the launch of Corona Kavach Policy and made it mandatory for all General & Standalone health insurance companies in India to offer this policy to its customers. This policy aims at covering hospitalisation, pre-post hospitalisation, home care treatment expenses and AYUSH treatment in case anyone is tested positive of Covid-19 infection. It is a standard health insurance plan designed to cover medical expenses arising due to Coronavirus Pandemic. With this standard health insurance plan for Coronavirus you don’t have to pay for the medical bills and get access to quality medical treatments.
Read about the Policy Benefits
Download Claim Process document
If you need any support related to COVID-19 then reach us at +91-7208092831
We request our agents to get in touch with the respective sales manager or follow the escalation hierarchy
We have simplified the claim process for health insurance cashless and reimbursement procedures. To know more about the claim processes and list of documents. Click here
To read more about COVID-19 related prevention measures and how it impacts your health insurance plan Click Here
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