To register the reimbursement or supplementary claim and to upload the documents instantly click here (file size to be 10MB each documents). To Download the KYC /NEFT & Digital claim form links are mentioned here for your further reference. Click here KYC, NEFT, Digital Claim form. If your claim is already registered kindly click here to upload your documents instantly.

Once you have shared the documents, HDFC ERGO doctors team will review all the documents. Post satisfactory receipt of all necessary documents the claim will be processed in 15 days from the time of last document is received as per Terms & Conditions by HDFC ERGO. You would also receive update with claim status through SMS / Emails at every stage of the claim. You can also track your claim status instantly here
Click here

In case of any additional information or documents are required, HDFC ERGO will sent an intimation through SMS & Email for the same and you can upload it through the link mentioned here. To upload the query /pending documents click here

Post satisfactory receipt of all necessary documents the claim will be processed in 15 days from the time of last document is received as per Terms & Conditions by HDFC ERGO.

Upon satisfactory receipt of all necessary documents the claim will be settled by HDFC ERGO within 15 days from the time of last document is received and approved claim payment would be processed. The payment will be made to your bank account through NEFT.

(Please note in case of any internal verification the final stand will be confirmed within 30 days from the time of last document is received by HDFC ERGO/ TPA)