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Health Insurance Claim document checklist

An important update regarding your health policy!

Please note that from 15th April 2023, hospitalization for claims on reimbursement basis needs to be notified minimum 48 hours prior for planned treatments and within 24 hours for Emergency hospitalizations. This would help us to pre-process your claim for a smooth experience. Please notify the claim by clicking here

List of documents required for claim registration:

Duly filled and signed claim form with HDFC ERGO policy number. To view a sample claim form, <a href="https://customer-portal-assets.hdfcergo.com/assets/v2/docs/default-source/documents/health_suraksha_claim_form-(sample-claim-form)-889956076655.pdf" style="color:blue;" target="_blank">Click here</a>

Duly filled and signed claim form with HDFC ERGO policy number. To view a sample claim form, Click here

Original discharge summary

Original discharge summary

Original final bill with detailed breakup, payment receipt and original pharmacy invoices supported by prescriptions

Original final bill with detailed breakup, payment receipt and original pharmacy invoices supported by prescriptions

Original investigation reports (e.g. blood reports, X-Ray, etc.)

Original investigation reports (e.g. blood reports, X-Ray, etc.)

Implant sticker/invoice, if used (e.g. stent in angioplasty, lens for cataract, etc.)

Implant sticker/invoice, if used (e.g. stent in angioplasty, lens for cataract, etc.)

Past treatment documents, if any

Past treatment documents, if any

In case of accident, Medico Legal Certificate(MLC) or FIR

In case of accident, Medico Legal Certificate(MLC) or FIR

In case of Proposer's death, nominee details to be provided. Legal heir certificate is required if nominee is minor

In case of Proposer's death, nominee details to be provided. Legal heir certificate is required if nominee is minor

NEFT details for payment - Copy of cancelled cheque with proposer's name printed on it or passbook copy attested by bank. Also, ensure eKYC ID of the proposer is linked to the policy. To know more about KYC procedure, <a href="https://selfhelp.hdfcergo.com/SelfHelp/EKYCProcedure?ln=English" style="color:blue;" target="_blank">click here</a>

NEFT details for payment - Copy of cancelled cheque with proposer's name printed on it or passbook copy attested by bank. Also, ensure eKYC ID of the proposer is linked to the policy. To know more about KYC procedure, click here

Other relevant documents, if any

Other relevant documents, if any