Logo
Car Insurance Claim Reimbursement Process

You can find everything you need below.

Reimbursement

A reimbursement car insurance claim with HDFC Insurance allows you to repair your vehicle at any garage of your choice, even if it is not part of the network. After paying the repair bill upfront, you can submit the required bills, receipts, and claim documents to HDFC Insurance. Once the claim is assessed and approved, the insurer reimburses the eligible repair costs directly to you. You only bear deductibles or non-covered expenses, ensuring flexibility and financial support without limiting you to network garages.

Reimbursement / Non Network Garages Claim Process

Intimate a claim on our Mobile App or Toll free helpline number.

Intimate a claim on our Mobile App or Toll free helpline number.

All damages / losses will be surveyed and assessed by our surveyor.

All damages / losses will be surveyed and assessed by our surveyor.

Submit the duly filled and signed claim form along with the documents as mentioned in the form.

Submit the duly filled and signed claim form along with the documents as mentioned in the form.

On receipt of complete documents, the claim would be processed.

On receipt of complete documents, the claim would be processed.

You will be updated through SMS/Emails on every stage of the claim.

You will be updated through SMS/Emails on every stage of the claim.

Payment would be made through NEFT if opted, or through Cheque.

Payment would be made through NEFT if opted, or through Cheque.

You will receive the claims computation sheet with entire break up for your ready records.

You will receive the claims computation sheet with entire break up for your ready records.

Some important points which would help you in the Claims Procedures

File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

If damage is a major one, the accident may be reported before the vehicle is removed from the spot so that the insurers can arrange for spot inspection of damage.

If damage is a major one, the accident may be reported before the vehicle is removed from the spot so that the insurers can arrange for spot inspection of damage.

In the event of injury, death, third party property damage, theft, and damage due to malicious act, riot, strike and terrorist activity, immediate information to the police station concerned is essential.

In the event of injury, death, third party property damage, theft, and damage due to malicious act, riot, strike and terrorist activity, immediate information to the police station concerned is essential.