Logo
<span style="color:white;">Track your Claim Status</span><span style="color:white;">Track your Claim Status</span>

Track your Claim Status

Monitor your claim's journey, anytime, anywhere.
Health Insurance Claim Document Checklist

For seamless processing of claims make sure to submit below details at healthclaims@hdfcergo.com

Provide NEFT details in the claim form along with cancelled cheque

An important update regarding your health policy!

Please note that from 15th April 2023, hospitalization for claims on reimbursement basis needs to be notified minimum 48 hours prior for planned treatments and within 24 hours for Emergency hospitalizations. This would help us to pre-process your claim for a smooth experience. Please notify the claim by clicking here

List of documents needed for registering claim:

Duly filled and signed Claim Form with HDFC Ergo policy number Claim Form.

Duly filled and signed Claim Form with HDFC Ergo policy number Claim Form.

Original discharge summary

Original discharge summary

Original final bill with detailed breakup, payment receipt and, original pharmacy invoices supported by prescriptions.

Original final bill with detailed breakup, payment receipt and, original pharmacy invoices supported by prescriptions.

Original Investigation reports (e.g. blood reports, X-Ray, etc)

Original Investigation reports (e.g. blood reports, X-Ray, etc)

Implant sticker/invoice, if used (e.g. for stent in angioplasty, lens cataract, etc.)

Implant sticker/invoice, if used (e.g. for stent in angioplasty, lens cataract, etc.)

Past Treatment documents, if any

Past Treatment documents, if any

In cases of Accident, Medico Legal Certificate (MLC) or FIR

In cases of Accident, Medico Legal Certificate (MLC) or FIR

Other relevant documents, if any

Other relevant documents, if any

NEFT details for payment: Cancelled cheque in the name of the Proposer or passbook copy attested by bank6) For all claims amounting 1 lakh and above: KYC form along with photocopy of any one KYC document (eg. aadhar card, passport, driving license, voter ID, etc)

NEFT details for payment: Cancelled cheque in the name of the Proposer or passbook copy attested by bank6) For all claims amounting 1 lakh and above: KYC form along with photocopy of any one KYC document (eg. aadhar card, passport, driving license, voter ID, etc)

For all claims amounting 1 lakh and above: KYC form along with photocopy of any one KYC document (eg. aadhar card, passport, driving license, voter ID, etc) KYC Form

For all claims amounting 1 lakh and above: KYC form along with photocopy of any one KYC document (eg. aadhar card, passport, driving license, voter ID, etc) KYC Form