Posted on: Jul 6, 2023 | 3 mins | Written by: HDFC ERGO Team

How to track your passport status - online and offline?

Tracking your passport status online and offline

People who are fond of travelling must have one important piece of document with them, a passport. If you want to explore the world, it is one of the first things that you will need. And based on the destination country, you might even need international travel insurance. However, the first step is to apply for a passport and get your hands on it quickly.

But the wait for a new passport can make people a bit anxious. If you knew how to track passport status, it would make the entire process much easier and transparent. Well, there are a few ways in which you can do so.

How to check passport application status?

If you are looking for ways how to check passport status, you can do so in any of the following ways.

1. By calling the National call centre to find out the status.

2. By accessing the status on the Passport Seva Portal.

3. By accessing the status on the mPassport Seva app on your phone.

4. By sending a text message “STATUS (File Number)” to 9704 100 100.

To track your passport status, you will need your passport file number handy. By using any of the above methods, you can then track your passport status.

Steps to track passport status online

Thankfully, you no longer need to visit the Passport Seva Kendra to track your passport status. You can do it online from the comfort of your home. If you are wondering how to check passport status online, here is what you need to do.

1. Access and log in to the official passport seva website.

2. Select the Track Your Application option.

3. Choose the type of passport that you have applied for.

4. Provide details such as your date of birth and passport file number.

5. Choose the Track Status link to get the status of your passport on the website.

If you are wondering how to check passport status online, you can do so even from your phone. Here are the steps that you need to follow.

1. You will need to install the mPassport Seva Mobile on your phone.

2. Register and log in to the app using your registered email id or phone number.

3. The application will ask you to enter a One Time Passport.

4. Look for the Track Passport Application Status option on the app.

5. Provide details like your date of birth and passport file number and click on submit.

6. You will be able to view the status of your passport application on your smartphone.

How to track passport status offline?

If you are wondering how to check passport status offline, there are three different ways in which you can do so.

1. By sending an SMS

A simple way of checking your passport status is to send an SMS and receive its status on your phone, without the need of using the internet. All you need to do is open your messaging app and type in “Status (file number)” and send it to 9704100100. You can even opt for SMS paid service while applying for your passport.

2. By visiting the helpdesk

Another way of knowing the status of your passport status is to visit the Passport Seva Kendra near you and ask them about your file. Alternatively, you can even send them an email about your application status.

3. By calling National Call Centre

The operating hours of the National Call Centre are between 8 am and 10 pm. You can call the toll-free number at 1800 258 1800. Apart from that, the Automated IVRS is available 24/7. Thus, you can find out about your application status even during weekends and non-working hours.

How to track a dispatched passport?

Now that you are aware of how to track passport status, you can think of the next step. Once your passport has been printed and is ready, it will be dispatched to your address. The Passport Seva Kendra uses Indian post to dispatch the passports. Since the Indian Post is involved, you can easily use their online portal to track the status of your passport dispatch. Here is what you need to do.

1. Visit the official page of the Indian Post.

2. Click on the Track Consignment option on the page.

3. Enter your passport file number in the consignment number section.

4. Click on the search button.

The website will provide you with details about the dispatch of your passport and its current whereabouts.

Do you need a travel insurance plan?

Once you have received your passport, one of the best ways to put it to use is to travel abroad. Contingent to your budget and duration, you will find a lot of amazing destinations waiting for you to explore them. Before you can start your trip, you will need to figure out the visa requirements for the country.

An Indian passport will gain you entry into quite a few countries, with a visa on arrival. However, for other countries, where you need to apply for a visa prior to flying, it is important to check the visa requirements. And opting for travel insurance is usually a requirement for visa processing. Having travel insurance can protect you from several travel-related hazards.

Whether it is delayed or cancelled flights or loss of baggage. Insuring your trip is the safest way to protect yourself. And in the unfortunate event of loss of baggage or documents, the policy will offer you compensation. And if you foresee that you might need to travel several times during a year, multi trip travel insurance could be your best option.

FAQs

1. How can I check my passport status online?

Visit the Passport Seva Website and find the "Track Application Status" option. Then click on that, and you will be directed to a new page. Select Application Type as passport, enter File Number and Date of Birth, and then click on the Track Status. 

2. What information do I need for an online passport status check?

You need the 15-digit File Number you will receive during the passport application process and your date of birth to check your online passport status. 

3. When can I start checking my passport status online after applying?

You can check the passport status after 14 days since the information gets updated on the website after 14 days after the renewal or application process.

4. Is the online passport status check real-time?

Yes, the online passport status check is real-time. Both in the Passport Seva website and m Passport App, you will get real-time updates on your passport status.

5. Can I check the status of my passport renewal online?

Yes, you can see the status of your passport renewal online by visiting the Passport Seva website. Also, you can install the m Passport app or your smartphone to check the status.

6. What if the online status remains unchanged or delayed?

In case the online status remains unchanged or delayed, you can consider making an online appointment or visiting the passport office during the given date, along with all the necessary documentation. Then after, you can know the status of your passport application.

7. Can I check the status of an expedited or urgent passport application online?

Yes, you can track the passport application of an expedited or urgent passport application. You can check it through the Passport Seva Website or m Passport App.

8. How can I check my passport status offline?

There are various methods to check the passport status offline, which are as follows:

• You can reach a Citizen Service Executive at the National Call Centre by dialling 18002581800 from 08.00 a.m. to 10.00 p.m. to find out the status of your application. The Automated Interactive Voice Response (IVRS) service is available 24 hours a day, and one can use that.

• Send an SMS from your registered mobile number listed on your passport application form with this text: 9704100100STATUS FILE NUMBER for updates regarding the status of your application for passport 9704100100. Use this paid SMS service option when filling out your application.

• You could also check the status of your application through Passport Seva Kendra (PSK) or reach out to them via e-mail.

9. What information do I need for an offline passport status check?

You will need your registered mobile number along with your 15-digit file number.

10. Can someone else check my passport status offline on my behalf?

If they have your 15-digit file number and the registered number you mention on the passport application, they can check the passport status offline on your behalf.

11. Is the information provided offline the same as online?

Yes, the information is the same, both online and offline.

12. Are there specific hours for checking passport status offline?

The toll-free number is available 24 hours, and you can track the application anytime.

Conclusion

Getting your hands on a new passport can be quite exciting. But the wait for the new passport can be even more agonizing. Nevertheless, you can use the steps mentioned above to track the application status of your passport and even track its dispatch. And before you can start using your passport to explore the world, make sure to check out the travel insurance requirement of the country that you are travelling to.

Disclaimer: The above information is for illustrative purposes only. For more details, please refer to policy wordings and prospectus before concluding the sales.

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