Can I get a digital copy of my health insurance policy on email?

Yes, most insurers send a digital copy of your health insurance policy to your registered email ID after purchase or renewal. You can also request it again by visiting the insurer’s website or contacting customer support.

How to Download Your Health Insurance Policy Online

Posted on: Dec 14, 2023 | 3 mins | Written by: HDFC ERGO Team

How to Download Your Health Insurance Policy Online

Health insurance is an important safety net that protects you from high medical costs and gives you peace of mind during emergencies. To get the most out of your coverage, it is a good idea to keep your policy document easily accessible. Whether you need to check the coverage or file a claim, having your policy on hand can save you time and reduce stress. Read on to learn how to quickly download health insurance policy online through your insurer’s website.

Download your health insurance policy meaning

Downloading your health insurance policy means getting a digital copy (usually a PDF) of your policy document. This file contains all the important details about your plan, like inclusions, exclusions, the terms, benefits and other key information.

Along with the printed version, you can save this digital copy on your phone, computer or email so that you can access it anytime, anywhere.

Here’s why you should download your health insurance policy:

• To quickly check your coverage when needed (e.g., during hospital visits).

• For easier and faster claim processing during medical emergencies.

• To keep a backup in case the paper copy is lost or damaged.

• To easily share it with hospitals, family or anyone who needs to see it.

How Do You Download the HDFC ERGO Health Insurance Policy Documents?

The following are the steps to download HDFC ERGO’s health insurance policy documents:

1. Visit https://selfhelp.hdfcergo.com/SelfHelp

2. Click on the "Policy Documents" option.

3. You will see the following three options on the screen – Policy, Tax Certificate, and Health Card.

4. Click on "Policy", enter your HDFC ERGO health insurance policy number, and click "Continue". You can also enter your registered mobile phone or email address.

5. You will receive an OTP both on your registered mobile number and email address.

6. Enter the OTP to complete the verification process. The insurer will send the health insurance policy document to your registered email ID.

7. You can download the same on your phone or computer.

Alternatively, you can visit www.hdfcergo.com to download your HDFC ERGO health insurance policy documents. Here’s how:

1. Go to www.hdfcergo.com and click on the "Help" option in the top right corner.

2. Next, click "Know Your Policy" at the bottom of the screen, enter your health insurance policy number/registered email ID/registered mobile number, and click on the "Continue" option.

3. Enter the OTP you received on your registered mobile number or email address for verification.

4. The insurer will send your health insurance policy to your registered email ID.

Conclusion

Downloading your health insurance policy is quick and easy. Having a digital copy lets you access important details anytime, especially during emergencies. It also serves as a backup if you lose the paper copy. If you haven’t downloaded yours yet, follow the steps in this blog to get your policy and keep it safe and handy whenever you need it.

If you are not covered under medical insurance, there are many health insurance plans available to suit different needs and budgets. Before choosing a policy, make sure to shortlist and compare a few options to see which one offers the best coverage for you. You can also use an online health insurance calculator to get an estimate of your policy premium. Choosing the right plan and coverage can help take care of your medical expenses and reduce stress during emergencies.

FAQs

1. How do I download a copy of my health insurance?

You can download a copy of your health insurance policy by logging in to your insurer’s website or mobile app using your registered email or phone number. Once you are logged in, go to the policy or documents section and look for the option to download your policy. If you get stuck at any point, you can always reach out to customer care for help.

2. Why download health insurance policy?

Downloading your health insurance policy is important because it provides quick access in case of an emergency. You may need it to check what is covered and what is not, show proof of insurance at hospitals, or file a claim. Keeping it handy can save valuable time and reduce stress during medical emergencies.

3. What is meant by downloading your health insurance policy?

Downloading your health insurance policy means saving a copy of the policy on your phone, computer, or other device. You can download it from your insurer’s website, mobile app or your email account. With a copy handy, you can easily check the details and show your policy at hospitals or clinics when making a claim.

4. How can I check my health insurance details online?

You can check your health insurance details online by logging into your insurer’s website or mobile app using your registered email or phone number. Once logged in, you can view your policy details, coverage, expiry date, and download your policy document.

Disclaimer: The above information is for illustrative purposes only. For more details, please refer to the policy wordings and prospectus before concluding the sales.

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