Posted on: Apr 29, 2024 | 3 mins | Written by: HDFC ERGO Team

Choose the Right Insurance Plan Online

Illustration showing a person browsing health insurance plans online

To secure one's life, comprehensive health insurance is necessary for financial security during a health crisis. It is easy to think of getting health insurance, but when it comes to choosing the right insurer, it becomes daunting. The insurance market is filled with multiple insurers laying out various deals. Some companies turn out to be fraud or unresponsive at the time of need, and some do not even provide decent coverage. So, what to do? Choosing the right insurer is relatively easy when you take a decision comparing various policies online.

Is it safe to buy health insurance online? - Pros & Cons

Adopting online services is a relief for customers and insurers. Companies are using it to reach more people, and people are comparing health insurance plans online at their homes. However, the comfort has two sides to it; let's dive into the pros and cons of buying health insurance plans online:

Pros:

• Time-saving:

You can do detailed research by going to the official websites of multiple insurance companies. This process cuts off the part where you make an appointment with an agent and deal with paperwork. Moreover, you can browse plans and purchase health insurance online.

• Cost-efficient:

When you connect with an insurance company through their website, you deal directly with the insurer. The company assists with all the necessary paperwork, which lets you submit the documents online. The entire process is cost-efficient, as you don't pay any commission to the middleman.

• Selective approach:

By comparing health insurance plans online, you can check the benefits, coverage, features, premiums, claim process, renewal, etc., and make an informed choice. This approach lets you select the right insurer within your budget, providing essential healthcare coverage.

• Customer care:

Most insurance companies have customer support 24/7. If you have any queries or need urgent service, you can call the customer care service and get the correct information.

Cons:

• Online Frauds:

Scammers use good technological training to develop a trustworthy insurance website. These websites attract people by offering very low premiums and extraordinary healthcare services. People often visit these fake insurance company websites and register by providing their phone numbers, bank details, and other personal details.

• Price Negotiation:

Choosing individual health insurance online leaves no room for negotiation. You must agree on the premiums and deductions displayed on the website.

• Customer Care:

Some insurance companies guarantee 24/7 customer support but don't mean it. When customers need help, they don't get a quick response and remain unguided.

Multiple Health Insurance Options are Sometimes Overwhelming

Here's a list of reasons for feeling overwhelmed with so many health insurance options:

• The complexity of plans:

The mention of deductibles, premiums, networks, etc., confuses people, as they need help understanding it correctly.

• Lack of knowledge:

Purchasing health insurance requires a clear understanding of needs and budget. Many people need to gain complete knowledge of the insurance processes before finding a decent plan.

• Hidden expenses:

People cannot predict their health condition in the future and can face an emergency at any time. They need to be made aware that premiums can increase and deductibles can change.

Choosing the Right Health Insurance Plan

Mentioned below are the steps for comparing health insurance plans online and making an informed decision:

1. Know your healthcare needs:

Narrow down the options by deciding what coverage you need. Coverage might include hospitalization, maternity benefits, or critical illness. Other factors to check are age, pre-existing medical conditions, and anticipated medical expenses.

2. Compare the services:

Check whether the plan offers comprehensive coverage. Make a checklist of essential healthcare services, such as pre-and post-hospitalisation, home healthcare, organ donor expenses, renewability, claim settlement ratio, etc.

3. Check the hospital network:

An extensive hospital network in your city or nationwide means quick access to quality healthcare. Go through the list of network hospitals to ensure top-notch medical services.

4. Understand premiums and deductibles:

Ensure that the premium is within your budget and calculate the deductibles. The amount you pay before the coverage gets credited to your account makes all the difference.

5. Ensure a smooth claim settlement process:

In an emergency, no one wants to deal with the hassle of paperwork. A smooth claim process allows easy and quick access to medical services and timely reimbursements.

6. Consider add-ons:

Prioritise value for money by choosing a plan that offers additional features such as no-claim bonuses, wellness benefits, and coverage for alternative treatments.

7. Read the Terms & Conditions:

Before finalizing the purchase, read the inclusions & exclusions, waiting periods, and tax benefits to avoid any surprises while filing a claim.

8. Consult experts:

If, even after doing thorough research, you have doubts, consult an insurance expert to learn the insights and other features.

Conclusion

Choosing a healthcare plan becomes difficult when you are not guided or need complete knowledge. Although the data of top insurance companies are available online, people often need help to do thorough research. This is when they make the wrong decision or need clarification. The process of selecting the right healthcare plan is simple when you know what to check. The primary step is to make a checklist for yourself that includes your healthcare needs. Once you have clarity about your needs, selecting a plan becomes effortless.


Disclaimer: The above information is for illustrative purposes only. For more details, please refer to the policy wordings and prospectus before concluding the sales.


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