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Home / Motor Insurance / Car Insurance / Comprehensive Car Insurance

Comprehensive Car Insurance

Comprehensive Car Insurance

Comprehensive car insurance covers car related losses arising from damage to your own vehicle or a third-party person or property. These damages to vehicle can occur due to unforeseen scenarios like burglary, theft, accidents, riots, floods, earthquakes, etc., leading to heavy repair bills. Hence, insuring your vehicle with a comprehensive insurance is advisable. With comprehensive car insurance, the policyholder can drive peacefully, as the insurer will cover the expenses for accidental damages as well as third party liabilities.

Comprehensive car insurance also offers personal accident cover to the owner-driver of the car in case they get injured or dies in a car accident. You can customize the comprehensive car insurance policy by opting for add-on covers like no claim bonus protection, zero depreciation, emergency roadside assistance, etc. This enables you to tailor comprehensive insurance coverage as per your requirements.

How Does Comprehensive Car Insurance Work?

A comprehensive car insurance policy covers both third-party damages and own damages to the vehicle. In the case of damages to your vehicle due to any insured peril under comprehensive insurance for the car, the insurer will bear the repair cost. In the case of a theft, the insurer pays a lump sum benefit covering the financial loss you suffer. You can even make a cashless claim under comprehensive insurance if you get your car repaired at a networked garage.

Example: The insurer will bear the repair cost if Mr A's vehicle gets damaged due to a flood.

On the other hand, if any third-party is physically injured or killed or any third-party property is damaged by the insured vehicle, the policyholder can claim expenses for these damages under a comprehensive car insurance policy. The insurer would handle the compensation payable to the third party for the financial loss that you have caused under a comprehensive car insurance policy.

Example: If Mr. A's vehicle damages Mr.B's bike in an accident, then Mr.A can claim expenses under comprehensive car insurance for losses incurred to Mr.B's bike.

 

Comprehensive Car Insurance Policy Inclusions & Exclusions

Covered in Car insurance policy - Accidents

Accidents

Been in a car accident? Keep calm, we cover damages your car sustains in an accident.

Covered in Car insurance policy - fire explosion

Fire & Explosion

We won't let a fire or an explosion burn your finances to ashes, be rest assured your car is covered.

Covered in Car insurance policy - theft

Theft

Your car getting stolen could be your worst nightmare come true, but we ensure your peace of mind is not disrupted.

Covered in Car insurance policy - Calamities

Calamities

Calamities can wreak havoc and your car is not immune to them, but your finances are!

Covered in Car insurance policy - Personal accident

Personal Accident

Your safety is our priority, in case of injuries due to a car accident we cover your treatment charges.

Covered in Car insurance policy - third party liability

Third Party Liability

We cover damages to a third party property or injuries sustained by a third party person through our third party insurance feature.

Benefits of Buying Comprehensive Car Insurance Policy

  • A comprehensive insurance policy provides coverage for third- party damage as well as own damage to your vehicle that might occur due to unforeseen events like earthquakes, floods, theft, fire, etc.
  • Comprehensive insurance policy includes third-party liability cover, which is mandatory as per the Motor Vehicle Act 1988. This will protect you from paying a fine while driving a vehicle on the road.
  • With HDFC ERGO's comprehensive car insurance policy, you get complete protection for your vehicle, which you can get repaired overnight in our vast network of 8000+ cashless garages.
  • Comprehensive insurance is customisable with various add-on covers catering to every car insurance need.

Key Features of Comprehensive Car Insurance

Here are some key features and benefits of a comprehensive car insurance policy

1

Wider scope of coverage

A comprehensive car insurance policy offers complete protection to your vehicle. With comprehensive insurance for car, you get coverage against third-party legal liabilities and own damage. Under the own damage cover of comprehensive insurance, you get coverage for your vehicle for losses due to natural disasters, man-made contingencies, theft, etc. Moreover, there's also a personal accident cover that is available under the comprehensive insurance plan. The personal accident cover gives financial assistance for accidental deaths and disablements.
2

Option of add-ons

You can customise comprehensive car insurance plans by selecting add-ons like zero depreciation, no claim bonus protection, etc. These add-ons help enhance the scope of comprehensive insurance coverage. In addition, you can choose one or more of the available add-ons at fractional premiums and make your policy all-inclusive.
3

No claim bonus

You get a no-claim bonus for each policy year when you don't raise a claim under a comprehensive car insurance policy. This bonus allows you to claim a premium discount on renewing comprehensive insurance. The bonus starts at 20% after the first claim-free year. After that, it climbs to 50% after five successive claim-free years. Thus, with the bonus, you can get up to a 50% discount on your own damage premium when you renew your comprehensive car insurance policy.
4

The facility of cashless repairs

Under comprehensive car insurance policy can get cashless repairs at networked garages if your vehicle is damaged and needs repairs. The cashless facility involves the insurer handling the garage bills, so you don't get burdened. The car gets repaired, and you can take delivery easily.

Supplement Your Comprehensive Car Insurance with a Choice of Add-ons’

Boost your coverage
Zero Depreciation Cover - Insurance for Vehicle

Every year the value of a car depreciates but with zero depreciation cover, there are no depreciation cuts even when you make a claim, and you get the entire amount in your hands.

No Claim Bonus Protection - Car insurance renewal

Made a claim, worried about your NCB discount? Don’t worry, this add on cover not only protects your No Claim Bonus earned so far, but also takes it to the next NCB slab earning you a significant discount on your premium. 

Emergency Assistance Cover - Car insurance claim

We are here to offer you round-the-clock assistance to deal with any technical or mechanical breakdown issues of your car.

Cost of Consumables - Car insurance claim

Cost of Consumables

By opting this add-on along with comprehensive car insurance policy you can get coverage for consumables items like grease, lubricants, engine oil, oil filter, brake oil, etc.

Tyre Secure Cover

This add-on cover can be fruitful if your car's tyre or tube gets damaged due to an accident. Tyre secure cover provides coverage for replacement expenses of tyres and tubes of the insured vehicle.

Boost your coverage
Return to Invoice - insurance policy of car

Love your car dearly? Give your car this add on cover and recover your invoice value back in case of theft or total damage to your car. 

Engine and gearbox protector by best car insurance provider

The engine is the heart of your car and it is crucial to ensure it is protected. This cover shields you from the financial losses incurred due to damage to your car engine.

Downtime protection - best car insurance in india

Car in the garage? This cover will help bear the expenses you would spend on cabs for your daily commute while your car is getting repaired.

Loss of Personal Belonging - best car insurance in india

Loss of Personal Belonging

Customising your comprehensive insurance policy with this add-on cover you can get coverage for loss of your personal belonging such as laptop, vehicle documents, cellphones, etc.

Pay as your drive Cover

Pay as you drive add-on cover will entitle you to get the benefits on the own-damage premium at the end of the policy year. You can claim benefits up to 25% of the basic own-damage premium at the end of the policy period if you drive less than 10,000km.

Does Comprehensive Insurance Cover Personal Accident

The comprehensive insurance does not cover personal accident cover. A personal accident cover is a facility for the owner-driver. It is a compulsory extension to be taken by the owner of the vehicle under car insurance policy. The compulsory personal accident policy under motor insurance is issued in the name of the owner of the vehicle. If you don't have a personal accident cover, you can opt for same while buying comprehensive car insurance policy.

Comprehensive Car Insurance Vs. Third Party Car Insurance

Given a choice between an umbrella, gum boots and a raincoat versus a flimsy jacket on a rainy day, what would you choose? You wouldn’t even blink before answering that the former is a far more sensible and safe alternative. The question of choosing between a comprehensive insurance or a third party cover for your car is fairly similar. Opting for protection against third party liabilities only can leave you vulnerable to a number of risks causing financial losses versus a 360 degree protection for your car with comprehensive car insurance. Still pondering? We help you weigh the pros and cons of both:

Star  80% CUSTOMERS
CHOOSE THIS

Comprehensive
Cover
Third Party
Liability Only Cover
Damage due to natural calamities – Earthquake, cyclone, floods etc.Included Excluded
Damage due to events like – Fire, theft, Vandalism etc.Included Excluded
Personal Accident Cover of Rs. 15 LakhsIncluded Included
Choice of add-ons – Zero Depreciation, NCB Protect etc.Included Excluded
Damage to third party vehicle/ propertyIncluded Included
Injury to a third party personIncluded Included
No hefty fines levied if valid policy in placeIncluded Included
Customization of car valueIncluded Excluded
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Did you know
Not having a comprehensive policy can leave you vulnerable to risks in turn causing huge financial losses!

How to Calculate Comprehensive Car Insurance Premium?

While buying a comprehensive car insurance policy, it is necessary to know how its premium is calculated. Here’s a step-by-step guide for calculating your car insurance premium

  • Step 1: Visit the HDFC ERGO website and click on car insurance. On the top of the page, you can enter the vehicle registration number and proceed by clicking on get a quote.
  • Step 2: After clicking on get a quote, you will have to enter your car’s make and model.
  • Step 3: Choose a comprehensive car insurance policy.
  • Step 4: Give details about your last insurance policy- Date of Expiry, No Claim Bonus Earned and Claims Made. Enter your mobile number and email ID.
  • Step 5: You can now view your comprehensive car insurance premium. If you have chosen a comprehensive insurance policy, you can customise your plan further by selecting add-ons like zero depreciation, emergency assistance, return to invoice and more.

Calculating comprehensive car insurance premium at the HDFC ERGO website is smooth and easy. You can also use our car insurance premium calculator for your convenience.

Why Should You Buy HDFC ERGO's Comprehensive Car Insurance

It is advisable to buy HDFC ERGO comprehensive car insurance policy for following reasons:

Comprehensive Coverage
Comprehensive Coverage
With HDFC ERGO comprehensive car insurance policy you get complete protection from loss of expense arising due to flood, earthquake, fire, theft and other unforeseen events.
Flexible
Flexible
You can customise your comprehensive car insurance plan with suitable 8+add on covers. You can choose riders like zero depreciation, no claim bonus protection, roadside assistance, etc.
Cashless Garages
Cashless Garages
HDFC ERGO has wide network of 6,700+ garages offering free repairs and replacement services.
Claim Settlement Ratio
Claim Settlement Ratio
We have a record of 100% claim settlement ratio and claims are settled with less turnaround time.
Third-party Damage
Third-party Damage
Comprehensive insurance also provide third-party liability coverage. Here the insurer monetarily compensates for the injuries caused to third parties involved in the accident with the insured car. It also covers their property damage.

Factors that Affect Comprehensive Car Insurance Premium

The premium for a comprehensive insurance policy is higher than the third -party car insurance plan. The higher premium is justified, given the policy's enhanced scope of coverage. Moreover, the premium for the comprehensive policy depends on a lot of factors. These factors determine how much you have to pay for the coverage. The factors are discussed below

1

Make, model, and a variant of the car

The car's make, model, and fuel variant are the primary factors affecting car insurance premiums. This is because these factors determine the cost of the car. Since the coverage is equivalent to the cost of the car and the premium depends on the coverage level, the cost of the car affects the premium rates. If you buy an expensive or premium car, the premium would be higher than to , an essential car.
2

Registration date and location

The registration date depicts the age of the car. As the car ages, its value depreciates. As the value depreciates, the premium also reduces. That is why newer cars have higher premiums than older ones, even when the make, model, and fuel variant are the same.
Registration location depicts the city wherein the car would be used. In metro cities, the chances of accidents and the cost of subsequent repairs are higher. As such, cars registered in metro cities tend to have higher premiums.
3

The Insured Declared Value (IDV)

The Insured Declared Value (IDV) is the effective coverage level. It is the maximum claim the insurance company would pay for theft or total loss. The IDV is calculated after deducting the age-based depreciation on the car from the car's actual cost. The IDV affects the premium directly. The higher the IDV higher the premium for the comprehensive policy and vice-versa.
4

The add-ons selected

Add-ons are additional coverage benefits that come at an additional premium. So, for each add-on you choose to add to the policy, you pay an additional premium. Thus, add-ons increase the overall premium.
5

Available NCB

While renewing your comprehensive car insurance policy, you can avail a claim bonus benefit. You will earn a no-claim bonus if you have not claimed in the previous policy years. You can use the accumulated no-claim bonus to claim premium discounts on your comprehensive insurance policy.
6

Driving record and claim history

Your driving record and claim history show how many claims you have made in the past. If you've had more claims, the insurance company assesses you as a high -risk policyholder. As such, your premiums might be higher. On the other hand, if your driving history is clean, you can avail of a premium discount.
7

Other premium discounts

With comprehensive car insurance, you can avail different types of discounts. If you can claim one or more such discounts, your premiums for a comprehensive insurance policy would reduce.
7
Other premium discounts
With comprehensive car insurance, you can avail different types of discounts. If you can claim one or more such discounts, your premiums for a comprehensive insurance policy would reduce.
7
Other premium discounts
With comprehensive car insurance, you can avail different types of discounts. If you can claim one or more such discounts, your premiums for a comprehensive insurance policy would reduce.

Who Should Buy Comprehensive Car Insurance?

1

New Car Owners

Purchasing a car requires a huge financial investment, which makes it necessary to protect it from all kinds of risks. Hence, new car owners must buy comprehensive car insurance coverage to get complete vehicle protection.
2

Avid Travellers

A comprehensive insurance policy is necessary if you are a travel enthusiast and love to drive your car to different places and cities. It will guard you and your car against emergencies and allow you to avail roadside assistance cover as an add-on.
3

People Staying in Metropolitan Cities

Residents of metropolitan cities like Delhi, Bangalore, Mumbai, etc., must have comprehensive insurance since they are prone to never-ending traffic, pollution and frequent accidents compared to smaller cities.
4

People Staying in High-Risk Areas

There are few places that are more prone to accidents or dangers than others. For example, landslides are common in mountainous areas. So, people in such areas should have a comprehensive car insurance policy to keep their vehicles safe.
5

Expensive Car Owners

Owning a luxury car, such as a BMW or Porsche, not only makes you stand out but also makes you an easy target for theft. In addition, if your expensive car gets stolen or damaged in an accident, you will suffer a much more significant and costly loss than people with regular cars. Thus, you must protect your luxury purchase under a comprehensive car insurance policy.

How to Buy Comprehensive Car Insurance Online

Step 1 to calculate car insurance premium

STEP 1

Visit the HDFC ERGO website,
enter the registration number of your vehicle
and click on‘Get Quote’.
You can even proceed by without entering the
registration number.
However, then you can check quote by entering make and model,
year of manufacturing.

Step 2 - Select policy cover- calculate car insurance premium

STEP 2

If you proceed by entering
the registration number, you should choose
comprehensive plan

Step 3- Previous car insurance policy details

STEP 3

Provide your previous policy details
like no claim bonus status,
previous policy type and its expiry date.

Step 4- Get you car insurace premium

STEP 4

Add any optional add-ons.
The final premium would display.
You can pay the premium online, and
the policy will be issued instantly.

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Why Buy Comprehensive Insurance Online?

1

Ease and convenience

Experience true convenience by giving your car complete protection from the confines of your home all within 3 minutes.
2

Informed choice

Researching and knowing what your comprehensive car insurance policy entails helps you stay abreast of what’s in store rather than being caught unaware.
3

Cost effective

It helps you save your hard earned money while you explore different combinations of add-ons, and other parameters that decide your premium amount.

Points To Consider While Raising A Comprehensive Car Insurance Claim

Making a comprehensive insurance claim is relatively easy. Just inform the insurance company and follow the process, and your claim will be quickly settled. However, here are some points that you should consider when raising the claim -

• Always inform the insurer immediately after the claim. This allows the company to register the claim and give you a claim reference number. The number is essential in future claim-related communications.
• In the case of a third -party claim or a theft, a police FIR is mandatory.
• The policy does not cover some instances. Ensure that you don't claim for the policy exclusions to avoid rejections.
• If you don't get your car repaired at a cashless garage, you will have to pay for the repair costs. You can, then, get a reimbursement for the costs by submitting the claim with the insurance company.
• You will have to bear the deductible cost in every claim you make.

How to Claim Comprehensive Car Insurance

Filing a claim just got easier with our 4 step process and a claims settlement record that will ease your claim related worries!

  • Step 1-  Register for car insurance claim
    Upload Documents
    Get in touch with our claim team by calling on our helpline number or sending a message on WhatsApp on 8169500500. With the link provided by our agent, you can upload documents online.
  • Step 2-  digital inspection or self inspection by surveyor
    Self Survey/ Digital Surveyor
    You can opt for self inspection or an app enabled digital inspection by a surveyor or workshop partner.
  • Step 3 - Track insurance claim status
    Claim Tracker
    Track of your claim status through the claim tracker.
  • Comprehensive Car Insurance Claim
    Claim Approved
    When your claim is approved you will get the notification through the message and it will be settled through network garage.

What is NCB in Comprehensive Car Insurance Policy?

NCB stands for No Claim Bonus. You earn this bonus in a comprehensive car insurance policy if you don't claim in a policy year. With NCB, the insured person gets a discount on their comprehensive car insurance premium when they renew their insurance in the following policy year. The rate of the NCB also increases after each successive claim-free year. In the first year, the policyholder gains a 20% NCB discount if they haven 't made any claims for the first policy year.

Consequently, the policyholder keeps gaining an additional 5% from the second consecutive year of making no claims. However, once you make a claim, the accumulated NCB becomes zero. After that, you start earning NCB starting from the next policy year.

The NCB allows you a premium discount on renewals. The rate of the NCB is as follows:

Number of claim -free years Allowed NCB
After the first claim -free year 20%
After two successive claim -free years 25%
After three successive claim -free years 35%
After four successive claim -free years 45%
After five successive claim -free years 50%

What is IDV in Comprehensive Car Insurance Policy?

Insured Declared Value (IDV) in comprehensive car insurance is the maximum amount the policyholder will receive from the insurer if the vehicle is damaged beyond repair or stolen. IDV is the approximate market value of the car and it changes every year due to depreciation. For example, suppose the IDV of your car is Rs. 10 lakh when you buy the policy and when it gets stolen, your insurer will disburse the amount of Rs 10 lakh. The IDV is declared by the policyholder while insuring it. It directly impacts the comprehensive car insurance premium. The higher the IDV, the higher the premium.

The IDV is calculated as follows - IDV = (The price of the car as determined by the manufacturer - Depreciation based on the car's age) + (Cost of accessories added to the car - depreciation based on the age of such accessories)

The rate of depreciation has been pre-determined. It is as follows –

Age of the car Depreciation rate
Up to 6 months 5%
More than six months but less than a year 15%
More than a year but less than two years 20%
More than two years but less than three years 30%
More than three years but less than four years 40%
More than four years but less than five years 50%
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Comprehensive Car Insurance Reviews & Ratings

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I got a prompt solution for my issue. Your team provides quick service, and I will recommend it to my friends.
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HDFC ERGO provides excellent services. Your customer care executives are prompt, quick and systematic in delivering services. Need not improve your services. They are up to the mark.
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Your customer care team resolved the query promptly and could help me register my claim seamlessly. It just took a few minutes to register the claim, and it was seamless.
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I thank the HDFC ERGO claim team for their valuable support and appreciate the excellent support extended by the surveyor.
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My claim got settled within 24 hours. I was not expecting that my claim will get settled so soon. Thanks to your surveyor whose extra effort to expidite my claim settlement process. I will refer all my friends to buy car insurance from HDFC ERGO.
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I appreciate the prompt response from customer service representative and surveyor team. The way your surveyor resolved my query is commendable. I have three vehicles, and I will choose your company for buying car insurance policy. I will also recommend my friends to purchase car insurance from HDFC ERGO.
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I got a quick response from the HDFC ERGO Team for roadside safety assistance for a flat tyre. I appreciate everyone's help with the quick turnaround on this.
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Your customer executive was extraordinary – and knowledgeable. I appreciate the patience and polite nature of your customer care executive. I have retired recently after working 50 years in marketing, including 20 years as CEO of a Swiss company in Dubai. I can say that I have the best customer service experience with HDFC ERGO. God Bless HDFC ERGO!
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The response time to the query was rapid. Your team resolves issues promptly, saving lots of time usually spent on follow-ups. You guys are excellent at customer service.
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The constant updates and reminders from HDFC ERGO is excellent. With this the customer do not miss out on car insurance renewal.
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Frequently Asked Questions on Comprehensive Car Insurance


Insurance premiums for modified cars are higher compared to regular car insurance. It is because modifications can increase the risk of theft or efficiency of your vehicle. For instance, if you fit your vehicle with a turbo engine, while your car's speed would go up, it would also mean a higher risk of getting into an accident. Your insurance provider considers all these probabilities, and your premium amount increases as you modify your vehicle. On the other hand, if you install parking sensors in your car, the premium would decrease as the risk of you smashing your vehicle while reversing reduces.

According to Motor Vehicles Act, 1988, you must transfer the existing insurance policy to the car's new owner as the seller within 14 days of the sale. An important part of an exchange or buying-selling of cars is the exchange or transfer of insurance policy from the previous to the next owner. You purchase insurance to secure your car financially from unforeseen risks. There is no point in keeping a car insurance policy if you don't have a car. Hence you must ensure you transfer the insurance policy in the new car owner's name. If you purchase a car from someone else, ensure the policy is transferred to your name.

It is not mandatory to purchase comprehensive car insurance. As per Motor Vehicles Act of 1988, it is compulsory to buy third party cover. However, with comprehensive insurance you get coverage for own damage and third party liabilities, whereas with third party insurance the insurer will only bear financial burden for third party losses.

You can renew your comprehensive car insurance policy anytime online. Insurance providers like HDFC Ergo provide comprehensive car insurance policies.
It is a very easy process to renew your comprehensive car insurance policy online. Just go to the HDFC Ergo website, fill in your details and renew your comprehensive car insurance policy online in minutes.

The most common documents required for raising comprehensive car insurance claim under any scenarios are FIR report, vehicle’s registration certificate, driving license, car insurance copy, claim form. In case of theft RTO’s theft declaration and subrogation letter is required. For third party claim, you will have to submit claim form along with insurance copy, FIR and copy of RC & Driving License.

Comprehensive car insurance policy is advisable for new car owners, people who go on constant road trips and metropolitan city car owners.

The validity of Comprehensive Car Insurance is usually one year. However, if you opt for a long-term policy, coverage will extend based on the number of years you opt while purchasing the policy.

You can transfer your NCB benefit from one insurance company to another without losing NCB benefit. NCB will remain valid if your insurance company changes and the benefit of NCB can be used with your new insurer. However, No claim bonus (NCB) gets lapsed, if you do no renew policy within 90 days of its expiry.

The primary distinction between third party and comprehensive insurance is the type of coverage provided. Comprehensive car insurance covers your own damages and third party losses, whereas third party insurance only covers third party liabilities. In India having at least basic third party insurance is a legal requirement as per the Motor Vehicles Act of 1988. Failure to have one may result in fines.

Yes, you can shift your car insurance plan from a third party liability to a comprehensive car insurance policy. With comprehensive car insurance policy you get coverage for your own car's damages and losses caused by unforeseen events such as accidents, collisions, monsoon floods, fires, and so on. A comprehensive car insurance policy eliminates the need to purchase a separate personal accident policy because it covers everything. Note: If you already have a third -party liability policy, you can also get a separate standalone own damage policy to cover your vehicle’s own damage.

You can reduce car insurance premium by installing anti theft devices, increasing the deductibles, accumulating no claim bonus benefits by avoid raising unnecessary claims. Lastly, you should avoid making any modification to your vehicle as it will increase your premium.

You can calculate secondhand car insurance premium by visiting HDFC ERGO website. You can make use of our car insurance premium calculator. You can also visit our car insurance page, enter your vehicle’s registration number, previous policy details, choose plan from comprehensive, third party and own damage cover. Select or remove add-ons if you purchase comprehensive or won damage cover. Click on submit button, you can then view your secondhand car insurance premium.

Yes, comprehensive car insurance cover natural disasters. In case you have suffered damages from natural calamities, you need to Gather photographic evidence of the damage caused. Document all evidence clearly to submit it to the insurance company.With the evidence in hand, contact your insurer immediately to file a claim. It is advisable to take immediate action as multiple policyholders may do the same. Be patient. In a natural disaster, there may be multiple people whose claims would be worked on.

The policy period for comprehensive car insurance is generally for a year unless you have opted for a multi-year policy (3 years). The Insurance Regulatory and Development Authority of India (IRDAI) has authorised general insurance companies to issue a multi-year or long-term car insurance policy for up to 3 years in car insurance.

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A ₹ 5 coin is the best substitute of tire depth gauge for
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