As a manufacturer supplying products, you are always susceptible to the possibility
that your product could cause damage to a third party – either property or a person.
A small defect could open you up to massive claims.
In such a case, HDFC ERGO’s Product Liability Insurance is vitally important for
product manufacturers. The policy not only protects your organisation from claims
but also covers legal costs associated with defending these claims against your
organisation.
The policy covers all sums (including defence costs) which the insured becomes legally
liable to pay as damages as a consequence of:
- Accidental death/bodily injury or disease to any third party;
- Accidental damage to property belonging to a third party;
...arising out of any defect in the product manufactured by the insured and specifically
mentioned in the policy after such product has left the insured’s premises.
Coverage is written on a claims made basis, i.e. a liability policy that provides
coverage for an injury or loss if the claim is first reported or filed during the
policy period.
However, the policy offers the benefit of retroactive date, i.e. a date stipulated
in a claims-made liability policy declarations section as the first date of incidents
covered by the policy. The retroactive date is designed to provide coverage for
claims resulting from incidents that take place prior to the current policy term.
Renewal claims-made policies usually have the retroactive date of the first policy
issued to the insured. When this is not done, there is a gap in coverage.

- Global extension: Policy can be extended to cover liability arising out of judgements
or settlements made in countries anywhere in the world.
- Limited vendor’s liability extension: Limited vendor’s liability means liability
arising out of sale and distribution of named insured products by vendors with original
warranties and instructions of use of the product specified by the manufacturers.
How much product liability insurance do you need?
The amount of coverage your business needs depends on:
- Perceived risk from a product: You should first consider the amount
of risk associated with your product. For example, a heavy machinery manufacturer
is at a greater risk of being sued than a manufacturer of linens and would therefore
need more liability insurance.
- Jurisdiction/Country of exports: If you export to countries across
borders with a history of awarding high damage amounts to plaintiffs, you will typically
need to have product liability insurance with higher coverage limits.

This depends on the type of product you deal with. The higher the risk your product
represents, the more expensive your premiums will be. Premiums also depend on the
total turnover, countries you export to, coverage limits, policy extensions and
deductibles.
In addition, you can reduce your insurance costs by reducing your risks or by instituting
certain quality control procedures at your company. Identifying, eliminating and
mitigating the risks can help protect you against future losses and can also lower
your premiums.
The policy is subject to a compulsory excess of 0.25% of the AOA limit, subject
to a maximum of Rs.1,50,000 and minimum of Rs. 1,500. Opting for a higher excess
on a voluntary basis qualifies you for a discount in the premium payable.
HDFC ERGO provides coverage on a wide range of low-medium risk product classes on
a claims-made basis. Claims-made coverage provides lower premiums, which is particularly
beneficial to new companies in a start-up phase.
- We specialise in:
- New products.
- Flexible liability coverage for manufacturers, sellers or distributors of a wide
range of products.
- Claims-made coverage, ideal for smaller, start-up companies.
- Worldwide coverage: With HDFC ERGO’s extensive global network, we can help you place
admitted covers in countries where it is a statutory requirement.
- We can customise coverage for your particular needs such as:
- Product liability in combination with E&O and general liability.
- Product liability with vendor extensions.
The policy does not cover any liability for product recall, product guarantee, pure
financial loss such as loss of goodwill or loss of market. The policy also does
not pay for the cost incurred for repairing or reconditioning or modifying the defective
part of the product.