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Personal Insurance
Home Insurance
Claim
Claims at HDFC ERGO
Claim Process
Claim Forms
Track Motor/Health Claim
Track Group Travel Claim
Track Corporate Claim
Home Insurance
Claim related information:
In the event of any claim, call on our toll free helpline no. 1800-2-700-700 to register the claim at the earliest with details of the Equipment damaged, Location of loss, Cause of loss and amount of loss (approx. estimation) and Policy Number for reference.
On claim registration, a surveyor would be appointed to estimate the loss/ damage, depending on the type of loss viz. Fire/Burglary etc.
Once we receive full and final documentation, we would process the claim with prompt turn around times.
Documents required for Claims:
For any losses / damage due to Fire:-
Reconstruction cost of the Residence which has been damaged.
Fire brigade Report if applicable.
FIR if applicable.
Repair bills or replacement bills as desired by the Surveyor.
Any other documents the Surveyor thinks appropriate.
In case of high valued items Original Purchase Invoice giving details Make, Manufacturing year etc is required to arrive at the depreciation and basis of Indemnity etc.
For Losses due to Burglary:-
Original invoice giving value of the item stolen
Replacement cost / Repair cost.
FIR
Final Police Report.