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HDFC Ergo Claims
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Claim
Gramin Suraksha Bima
How to file a Claim
  • In case of any event leading to a claim under the policy, please call our Toll-free Number 1-600-226-226
  • Our Claims Service Representative will guide you on the claim procedures and documents required
  • Complete the claim form relevant to the nature of loss as indicated below.
  • Attach the documents mentioned against the claim type

    Death Claims
    • Completed Claim Form;
    • FIR;
    • Post Mortem Report;
    • Final Report from police;
    • Copies of Inquest Report of criminal case filed by police (IF ANY);
    • Statements of Gram Pradhan / Municipal Councilor/Post Master/School Teacher
    • If Claimant is not the spouse, succession certificate from Collector’s Office.
    Non Fatal Claims resulting in Permanent Total Disablement as covered in the policy
    • Completed Claim Form;
    • FIR/Report to Police Station;
    • Certificate regarding disability from a Government Hospital or a Doctor equivalent to CMO / Dy. CMO;
    • Statement of witnesses;
    • Original Admission / Discharge Card of hospital;
    • Investigation / Lab reports (x-ray, etc.).
    Death Claims Due to Snake Bite
    • Completed Claim Form;
    • Post Mortem Report;
    • Statements From Neighbours;
    • Statement from Witness/Person who discovered the body;
    • Investigation Report (MAY BE CALLED FOR DEPENDING FROM THE CASE );
    • If Claimant is not the spouse, succession certificate from Collector’s Office

  • Documents, in addition to those mentioned above maybe called for, depending on the nature of accident and claim lodged.
  • You may also send the claim form with annexure to our Claims Processing Cell at the following address:
    HDFC ERGO General Insurance Company Limited
    6th Floor, Leela Business Park,
    Andheri Kurla Road
    Andheri (East)
    Mumbai – 400 059.
  • Please retain a copy of the documents sent for your records.
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Insurance is the subject matter of the solicitation. Registration Number : 125